Had a good experience with them over 10 years ago, did not hesitate to call them again. Great customer service from the initial call to paying the bill. Needed a new garage door opener this time. The Office quoted 3 options and scheduled the technician to come out in 48 hours. The technician met me at the garage and was in and out in 1 hour. Cleaned his work area, even picked-up the leaves the wind blew in. The technician told me to call the office to settle the bill then left. I called the office to pay and had my receipt via email by the time I said goodbye.