My experience with Michael was great! I had a garage door spring break on a Sunday morning. I left him a voicemail at 10:00am, he called me back by 11:00 and arrived to fix by 3:00 and was done by 3:30. On the phone he talked me through all the scenarios and quoted me a price right up front. The price is standard for supplying and installing the new spring. He also fine tuned the door a bit while here working on it. I certainly will call in the future as garage door repair needs come into play.