My wife and I had a Generac 22 kW standby generator installed on our house 2 ½ years ago (October 2014). It now has a cracked block with only 13.6 hours on it (not even broke in yet). Can you smell LEMON? In addition, we recently found out there’s a problem with the gas plenum inside Generac’s air cooled generator products manufactured prior to 2016 which, as luck would have it, includes ours. Moisture induced rust corrosion could lead to a gas leak; and during generator operation could cause the generator to catch on fire. Hooray, doesn’t THIS just give you a warm fuzzy? How did we hear about this plenum issue? Certainly NOT FROM GENERAC, but rather GENERATOR POWER SYSTEMS located in Spring, TX. Had it not been for Yvonne Fish, Owner taking a proactive approach to inform all their clients about this problem we still wouldn’t know about it. We have yet to receive a letter from GENERAC EXPOSING THEIR PLENUM ISSUE. After careful consideration, we decided to cut our losses and had GENERATOR POWER SYSTEMS install a new KOHLER 20 kW today. She purrs like a kitten, but most importantly, we now have “peace of mind” knowing we have a reliable and dependable generator to supply our power needs should an outage strike. Kudos to GENERATOR POWER SYSTEMS for sending their A-TEAM to get us fixed up (Kory, Jose and Juan)!!
Mike and the rest of the Generator Power Systems team were great! They were professional, quoted a cost, did the work on schedule and took all the hassle out of it. I could not have hoped for a better experience.
I was not sure what to expect and ordering this generator reminded me of the same old game played many times when you go out for competitive bids. However, I was so wrong. The bid was the lowest among the three and fastestt. Others were several thousands higher wand would take three times longer. The brand was not ranked as high as the brand I received from Fish. They were extremely friendly, helpful and took care of everything for me. I only had to be at the house when Centerpoint turned the gas back on. Others were requiring a lot more out of me. Fish took care of everything. Great product, great service and great price. I cannot complain about that!
The crew at Generator Power Systems are top notch. From Jim Fish who came out to do the initial site inspection and proposal presentation, to the crew that poured the slab, the crew that installed the generator and electrical hookups, Larry who did the initial startup and customer training, and Stacy at the office … every single person I dealt with was professional and pleasant. Jim coordinated the work from CenterPoint to run the additional gas line and meter installation and even filed the Home Owners Association paperwork for me. All of this was included in the total cost. All I had left to do was think up stupid questions to ask Jim and his team, who answered them patiently and clearly. I would absolutely recommend GPS to anyone thinking of installing a standby generator.
They had me back up and ready to run in no time. They came out and removed my old generator and delivered the new generator. The next day a concrete pad was set. They came the next day and set, anchored and hooked up the new generator. Great job.
From start to finish, the installation process of my generator was impeccable. I have nothing but praise for Jim Fish and his team of professionals. From the initial meeting with Jim to the actual start up of my new Generac; all phases exceeded expectation. I shopped around, got other bids, but by far Generator Power Systems stood out from the crowd. No doubt I made the right choice!!!
OUR SECOND GENERATOR WITH THEM FOR OUR NEW HOUSE. GREAT TO DEAL WITH.
Site inspection for a dependable KOHLER standby generator
Site inspection for a dependable KOHLER standby generator
Site inspection for a dependable KOHLER standby generator
Site inspection for a dependable KOHLER standby generator
Site inspection for a Kohler standby generator
Site inspection for a Kohler standby generator
Replaced a Generac 22KW generator due to a cracked engine block after 13.5 hours of use with a dependable Kohler 20KW generator today. Another happy client! Bring on those power outages.
Installing a reliable Kohler 20/18 KW automatic standby generator this morning.