They have great friendly service people who come over and help. But their work is undercut by the quality and reliability of their Wifi, which is a catastrophe. As a small business owner, it’s killing me. Their customer service ranges from ok to terrible, and get this: if u want to do automatic billing from your bank account, u have to print out a form and mail it in with a bank check. This is Stone Age Billing. The only reason SE is still in business is that it has monopoly power. If u can get around, do so at all costs. You don’t want to be in bed with these guys. They will steal you blind and give you nothing.