Mike showed up with a big smile, put on his mask n entered staying at a social distance as we discussed my concerns. My TVO box was a dilemma that totally upset the way Mike found other boxes with similar problems. He took his time trying various approaches to fix the issue. Wonder of wonders the box worked. Mike explained to what to do should the same problem resurface. Mike also gave me input on various things I can do with the remote which I was unaware. WiFi concerns was also an item Mike helped with. I vote Mike Employee if the Month”. Today’s service call far exceeds service calls I experienced from competitors. Thank You Service Electric. Keep up the good work.
