The technician who came to maintain the system walked into the house without wearing a mask and started talking to my wife and me (we were wearing masks). I pointed out to him that he did not wear a mask. His answer was “I have one in the truck”. Instead of going to the truck and getting his mask, he proceeded to the basement to work on the system. I consider this a great discourtesy and, more so, a great risk to my wife’s and my health (I am 81 years old). It took him less than 15 minutes to do the maintenance, which must be a world record. All the years I have had the Biasi system, it took 30 to 45 minutes to complete the job. He left no documentation behind.
