With all that’s been going on this year, the last thing we needed was to have boiler (hot water) problems. I was about to lose my mind. However, when I called I was told someone would call and come right away. About 15mins later the serviceman called with an upbeat and pleasant voice and attitude. He said I can be there in about an hour and made me feel like he really cared and wanted to get the job done. Sure enough within the hour showed up took a quick examination of our boiler and said. Let me gat a few things from my truck and in what seemed like less than half an hour he said we were all done. Still upbeat and friendly. The whole experience was a weight off my shoulders and I felt like Hart Home Comfort really cared. Thanks so much.