I sent my RV couch (jack knife type) to Mumford to be reupholstered and install a firmer foam "mattress". It had gotten tired over the 13 years of use. Jason returned it and needed to reinstall it on the motorized couch lift system. The first try failed, the second try failed, and, finally, after two hours of work, he got it to work. I think he went way past his job description staying to help me install it. He was just delivering the finished product after all. Can't say enough about him and the quality of work and service provided by Mumford Restorations.