Our home had significant water damage from the Texas winter storm and DFW improved was ready to jump in and help us out. Jaime drove in still snowy weather to check on us, assess our home and give us advice. We have had some insurance struggles and Jaime was always there to help navigate that process. Our project manager, John, was so kind, communicative, collaborative and flexible with our scheduling and any questions that came up. They always put our wishes first and found ways to make what we need happen. Absolutely would recommend DFW improved!