1004 Saunders Ln
West Chester, PA 19380
6105242175

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for monroe township, nj

Rated 4.2 out of 5 stars based on 44 customer reviews

Map of Monroe Township NJ

Little Disappointed



The first visit I received went well, a week after the Techs left, I noticed one spot in my backyard that did not come in. It looked burnt. Although it was zoysia grass, I knew it was burnt. I have aerated my lawn every year and take very good care of it. This spot has has always come in nice and green. The rest of the zoysia grass started to come in and I called to see if they had any suggestions. I wasn’t blaming the Tech but it was odd this happened after they treated it. A few days later a Tech called me, he wasn’t very nice or understanding, in fact, he became very irritated and agitated because I disagreed with him about it being doormat still. I tried to explain that I know my lawn, I know doormat zoysia and this is burnt. I have the benefit of the doubt since it was early, to see if the area that he thought was doormat would come back in. After another week, 95% of the grass on my lawn was nice and green but this spot still. I called to speak to a supervisor and they said in 48hrs they contact me. Waited 48hrs plus a couple days, no response. Called again and was told same thing, it’s been 4 days, still not response and with all this rain, the area is starting to become bare. Very disappointed and trying to decide if I should move on. A supervisor should have called if not came out to the property. I been in sales for 30 years, it’s the customers who are upset that are the most important, not the ones that are happy! Right now I’m not happy!