The tech called back with in an hour from my service request, I told him I took care of the problem , he called again two hours later to make sure that I still don't need him to come and everything is working great, which I really appreciate all his calls and willingness to help. I am very very pleased with company's customer service as always. This is my third house that I asked for them to build and maintain my sprinkler system and I will use them again if I move again and has recommended them to all my neighbors and friends. Thank you for an awesome service.