The service from beginning to end was excellent. I was vey please with Mr. Hall's customer service and knowledge.
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I am very happy with project manager Tristan Rodriguez. He provided excellent customer service and did a great job completing my project.
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The Bionic team was great to work with during this stressful time. They were always available for questions and communicated well through the entire process. Would absolutely recommend Bionic Emergency Services!
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Tristan is very kind and worked hard to accomplish the work. His team also was polite and worked hard. Suggestion to have torn out Sheetrock and run fans so the Sheetrock and other areas would have dried sooner. In upstairs bathroom, tile in closet was not removed. And the green granite from bar should have been secured in a more safe area. The team was conscientious in communicating with me during the remediation process.
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Tristan was extremely knowledgeable about how to clean up quickly and effectively. He also walked me through the claims process. Had a very kind demeanor, and was considered of my family extremely well.
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Jordan was straightforward about what I should expect from beginning to end. Always provided a call before arriving. Always arrived at the time scheduled. A1 experience. I hope I never have water damage in my home again but if I do Bionic is where I'm coming.
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Quick response after being called. Professionally took care of the situation and all technicians practiced safe social distancing.
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ur washing machine overflowed while at dinner and caused water damage to our bamboo wood floors, and carpets in several rooms and areas. Water soaked into the walls as high as 2 and 3 feet. We called Bionic Emergency Services and they responded immediately at nearly midnight, and began to extract water and dry out the house. They did a great job taking care of our family and home.
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Performing demo of water damaged areas and set up drying equipment.
Performed a monitor of affected areas, readings are showing great progress, will continue to monitor daily.
Performed a monitor of affected areas, readings are showing great progress, will continue to monitor daily.
Performed demo of fire damaged areas and setting up equipment.
Performing mitigation services of fire affected areas.
Performed a monitor of affected areas, moisture readings are showing elevated. Will continue to monitor daily.
Performing all demo of water damaged areas, and setting up drying equipment.
Packing up customers belongings to be placed into storage for the duration of mitigation services.
Packing up customers belongings to be placed into storage for the duration of mitigation services.
Packed up customers belongings to be placed into storage during fire reastoration services.
Cleaning up customers contents damaged from the fire.
Continuing cleaning of customers belongings affected in their house fire.
Packing up customers belongings to be placed into storage for the duration of mitigation services.
Cleaning up customers belongings that have been affected by smoke damage.
Continuing to pack up customers belongings and clean up debries from fire damage.