Your team did a great job with our move yesterday. The guys were friendly and efficient and came in slightly under the quote for the job. Our only comment would be that it would have been nice to get a head's up that they were coming more than an hour before the scheduled time for our move to begin. We were told that they would arrive between 8 and 8:30 and they showed up a bit before 7. We appreciated the early start but were still in our pajamas!
Response from Craig Van Lines :
Thank you for your feedback regarding your move with our company. Our apologies on the lateness of our response. We are happy to hear that you were satisfied with the services we provided to you and completely understand the inconvenience of the timing of our crew's arrival. I apologize for the miscommunication on our part and that you were not given a head's up to be prepared.
