I called. Received the time and date I requested. I received an email with a picture of the technician and what was going to be done in my home. The technician arrived on time and did a Great Job!
Customer service is BIG for me! From the moment I called Bugs Are Gone, I received support from a friendly and professional voice who assisted me with scheduling an appointment. On the day of my appointment the tech was on time, respectful, knowledgeable and guided me every step of the way to ensure clarity. I am pleased with my decision.
When I suspected bed bugs in my apartment, a friend referred me to Bugs Are Gone. Within a day, a technician was treating the obvious exposure. What I appreciated was also the way in which the customer service rep assured me if I complied with the company's treatment recommendation I would be rid of the bugs. So said, so done. I'm happy I followed my friend's advice and called Bugs Are Gone! You should too...
The Tech was very professional. Very excellent service.