For some reason I was not called promptly with an ETA for services, but once Peter arrived, he quickly surveyed the problem and provided a "best priced" solution. By that I mean he could have replaced more pipes and valves without my even knowing it. He was very honest and professional. I am rating my experience with respect to convenience "below average" only because it was 4.5 hrs after my initial call before I got a call back which meant I had to put off some errands I would have otherwise completed. I did receive an apology and the actual service was excellent.
Overall Experience
Quality
Price
Convenience
New hot water recirculating pump
Installed 400 ft water service line, from meter to house
Replacing T&P on water heater and pressure regulator