Customer had a slow draining kitchen sink and a stopped up toilet. Cut in a cleanout, ran a camera, and ran chains to clear blockage of wipes and grease about 20 foot past the cleanout. Ran the camera around 85 feet and found clear pipes except for the grease in the cast. Jetting is recommended for a more long term solution. Pulled toilet that was backed up and reversed augured the toilet to see what was stopping up the toilet. Cautioned customer that the augur may scratch the toilet and that if it can’t be freed we might have to break the toilet to see what it is. Removed and reversed augured the toilet and found that it was clogged with tissue paper. Augered the toilet and then had to reverse augur. Pulled toilet and confirmed no water standing in the vertical drain. Confirmed no additional stoppages in the trap. The toilet isn’t flushing correctly. Informed customer it appears to be a toilet issue. Customer will contact American Standard.
