Came out for possible back up. Arrived and ran water in downstairs bathroom. Water started backing up into the tub as it had previously. Would back up if any water was used inside the house. Found cleanout behind the house. Customer said they have never had any issues until they recently had a fence put in. Ran camera and almost immediately hit the blockage. Was able to punch a hole through it and get it to start draining. Lots of dirt visible in camera. Dug up the spot and found the sewer line was completely broken and disconnected. Will require excavating the area and cutting out the broken section to repair it. Left quote for the repair. Homeowner would like to contact her insurance company first. Sewer line will continue to back up in the meantime.
