Carl went “above and beyond” to provide an excellent installation. Professional and personable and skilled.
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Mark was wonderful! He explained what needed to be done, so we could understand. Our cat wanted to leave with him. He loved Mark!
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Kameron Tollis service was outstanding bar none. Extremely knowledgeable, answered all questions and concerns while inspecting water heater, valves and toilet. Provided practical suggestions and advise. He is a very friendly, professional and insightful young man. I am very grateful to have met him.
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Called With an emergency issue, and the technician was out within a couple hours and had it resolved. Appreciate the quick response Time.
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The service guy was very pleasant, but the company is very overpriced. I initially had a leak, that was prepared and ended up with two additional issues from that repair. I would recommend price shopping before settling with this company. They quoted me 3K for a job that was ultimately 1500.
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Carl was very thorough and explained what was happening as he had encountered a problem. He tried everything he could to solve the problem and even reached out to the manufacturer and they were baffled. Would recommend Carl and John's Plumbing for any plumbing job around your house.
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Gary and Greg were the best. I was so impressed. I will be using John the Plumber for all my plumbing needs going forward.
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Clogged kitchen sink. Had to snake exterior drain line. Professional service. Done quickly. Not sure if it was the cheapest price but I guess reasonable.
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Carl was very skilled and did a high quality repair and the price was reasonable. I am grateful for this plumber, excellent work. It’s fixed and better than it was originally.
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Customer needed estimate for various parts of a bathroom remodel. Customer will be providing his own demo for in the entire bathroom. Customer will be providing his own ceramic shower pan standard size. I provided estimate for the installation and permitting of new ceramic shower pan. I advised customer that John the plumber will warranty the labor and installation of the shower pan, but we cannot warranty. The customer supplied shower panel itself. Customer also wanted an estimate to change his tub/shower valve assembly to a shower valve of his choosing I gave him an estimate for a customer supplied shower valve installation. Customer also wanted a separate estimate to move his hot and cold water supply along with his drain For his vanity over to be center. New vanity will be installed by customer but plumbing needs to be moved to be centered to new vanity vanity lines will be done with no permit.
Upon arrival customer had a leak within pvc tubular trap, we changed gasket from disposal to trap and also changed connecting trap to waste arm. Tested 5 times, operational as it should. Thank you for calling John The Plumber -Shane
Upon arrival I was shown to the bathroom where the customer wanted the showerhead replaced with a customer supplied one. The estimate was signed and after the work was completed I checked my connections for leaks and none were present and the showerhead is functioning as it should
Upon arrival customer had to have 3/4 garbage disposal, kitchen faucet, tubular p trap and emergency stops installed. After installing materials we tested for leaks and everything is operating as it should. Thank you for calling John The Plumber -Shane
Customer call John the plumber out today because he has an issue with his kitchen faucet being loose, and both of his toilets in the apartment are extremely loose. While doing a brief inspection, technician saw that the plate that holds the faucet underneath the sink has no bolts and the faucet would have to be replaced. And as far as the two toilets are concerned, technician believes that the flange on both toilets are broken I need to be replaced. Technician will provide the customer with a few options to resolve the issues today.
Upon arrival to the home, I met with homeowner Sandra who showed me inside. She began by stating that her dishwasher began to back up and then her garbage disposal stopped working and began to back up on that side of the sink. There’s a double sink and each sink has its own independent waste arms. There is no issues with the other sink this entire time. She’s been at the home a little over a year, the water heater was changed a few years ago, and there’s a ball valve at the main. I told Sandra what her options were, she asked for some numbers. I got back and she mentioned she’s going to talk with her husband who was at work. They thought it was a little expensive, as they have been spending a lot around the home, the last owner apparently left them with tons of issues. Furthermore, Sandra is leaning on owner supplied, or getting the disposal with us but they want some time to figure it out. I told her I’ll give her a one time deal if she decides to move forward with us supplying and i
Job details: Technician replaced the fill valve and flush tower in the master bathroom and guest bathroom. Water was restored to the home, and both toilets are operational and no longer running. One year warranty
Upon arrival customer showed us to the toilet we installed and was concerned about the toilet not being completely caulked in the back. Customer requested the toilet to be completely sealed and also fixed some of the caulk in the back to be smoother. Customer approved of the results.
Upon arrival customer informed me that they have a leak in their meter box and the water is shut down. After diagnostic, I determined that there was a broken fitting in the ground in the meter box. I advised customer we would need to dig the pipe up in the box and replace a couple of fittings. I sent customer an estimate for complete mainline repair and a separate estimate just for the leak and fittings alone. Customer opted to go with just the repair In the box. I cut three pressure fitting out and replaced them with 1” pressure fittings. Tested for leak after turning water back on. No leaks. Customer satisfied. **All work performed is warranties up to 1 year for both labor and parts**
Upon arrival I was shown to a smart heater showing the upper element was having an issue. The heater was over 9 years old so I couldn’t diagnose it. I explained why and also the different water heater options we had. Estimates has been sent to the customer and we’re awaiting their decision
Upon arrival, customer requested a kitchen sink disconnect to accommodate work by Entrusted. We removed all four emergency shut-off valves beneath the sink and disconnected the tubular drainage. Water lines were securely capped using ½" pro press caps. Due to the presence of an outdated gate valve at the main shut-off, we had the customer turn off the water prior to starting. We recommended upgrading to a modern quarter-turn ball valve and provided an estimate for the replacement. After completion, the customer restored water service—no leaks were detected. Thank you for calling John The Plumber -Shane
Upon arrival I greeted the customer and explained what I’ll be doing. After inspection, the recommendation I had was to replace four emergency shutoff valves one on the guest bathroom toilet and the three in the master bathroom on the toilet and faucet. Estimate has been sent to the customer
Customer called regarding a leak, when we arrived we noticed it was literally under little papered section just under the main valve.provided estimate for leak search to expose everything and we found it was the pvc 90 split open. Also provided estimate for ball valve install since customer had old gate valve , at this time job has been completed, tested for leaks and none were found. This option includes the following New main valve replacement Leak search for up to 1.5 hrs includes isolating leak once found. Note: if leak is not found within that timeframe, an additional cost per hr will be provided until found Does not include repair Drywall,pavers nor concrete patching not included
Upon arrival customer had a membership visit. We went through checklist and gave recommendations for emergency stops as well as updating faucets. Customer plans on updated both bathrooms so we suggested entrusted for remodel. We flushed water heater and made sure heater was up to temp before leaving. We did also increase temp to water heater to 125. Thank you for calling John The Plumber -Shane