Excellent service by Shane. He is explained all aspects of the job. Did an amazing job installing, clean up after himself. Thank you Shane and John the Plummer.
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Another excellent job by Len!Replaced old toilet made sure lines were clear and everything removed that was old and job site cleaned.Price was awesome and done in a timely manor.Can't ask for more.
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Arrived at time requested .Len did a excellent job! He removed old hot water heater and took with him after installing the new one it was so clean no one would have known work had been done.He was kind and explained everything.The price could not be beat but the professionalism you don't find often.Great job!!!
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Both Gary and Chris were great, thank you for the repair
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The service was amazing. Very professional and friendly technician, Kim Smith. And he was on time!
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Carl went “above and beyond” to provide an excellent installation. Professional and personable and skilled.
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Mark was wonderful! He explained what needed to be done, so we could understand. Our cat wanted to leave with him. He loved Mark!
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Kameron Tollis service was outstanding bar none. Extremely knowledgeable, answered all questions and concerns while inspecting water heater, valves and toilet. Provided practical suggestions and advise. He is a very friendly, professional and insightful young man. I am very grateful to have met him.
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Price is to pull and reset toilet, repair two flanges, unclog both toilets and test for leaks After work was completed we tested our work and no leaks were observed. 1 year warranty parts and labor
Left side double bowl kitchen sink backed up. Removed trap on disposal left side of double bowl kitchen sink. Remove debris from trap and reassemble trap. Tested good.
Upon arrival customer had a scheduled appointment to remove and replace water heater. Unfortunately when we arrived we notice there was no permit charge on invoice so we had to add this to over all price. After heater was installed we tested for proper functionality and it is working as it should. Thank you for calling John The plumber -Shane
Customer contacted John the Plumber because she has polybutylene waterlines throughout the home and she needs them replaced. Customer recently purchased the home and upon inspection, the inspector told her that she would have no issues with the polybutylene pipes and unfortunately, a month after closing, her insurance company dropped her and told her she needs to have them replaced. Technician will write up an estimate for a whole home re-pipe. Customer would like to get this work done before the beginning of October.
Upon arrival the homeowner told me that the dishwasher had leaked out water onto the kitchen floor while they weren’t using it. I ran the dishwasher and didn’t see anything leaking from the dishwasher. I did see that the existing hose had a small leak close to the zip tie underneath the sink. After replacing the hose I ran the rinse cycle on the dishwasher and saw no signs of any leaks. After running the dishwasher and it drained there was no standing water in the bottom of the dishwasher.
Upon arrival for the recall, customer informed me that there was a leak from the heater that was getting into her carpet and it was a pretty substantial leak. As soon as I received the call, I was dispatched to her house to try and solve the problem. When I arrived, I noticed that The three-quarter ball valve and the 90 had a pinhole leak that was leaking under pressure pretty substantially. The leak went down and overflowed the pan, which also got into the carpet. After draining the heater down and removing it by unswayed the fittings and re-solder the entire system. I waited for an hour while the heater was under pressure and I turned down the temperature 5° there were no leaks and Entrusted was contacted.
Customer requested an increase in the water heater temperature after recent replacement. Adjusted thermostat to desired setting. Investigated complaint regarding a slow-flushing toilet. Found toilet and emergency shut-off valve to be aged and in poor condition. Recommended replacement of both. Replaced existing toilet with new unit. Replaced emergency shut-off valve for the toilet. Tested all work for proper function and checked for leaks — all systems operating as expected.
Estimate includes the proper draining and removal of current old hot water heater. New heater will be a Rheem 28 gal. Installation will include a new heater pan and all new piping with premium brand Wolverine Brass flex lines. Installation will also include new 1/4 turn ball valves for both main and heater shutoffs. John the plumber warranties parts and labor for up to 6 years. Heater will be brought up to code with switch.
Opened dry wall in living room to expose master bathroom deck mount faucet. Removed faucet supplied and installed h&c stops and brushed nickel Roman tub deck mount faucet. Tested all work good.
Roman Tub Faucet Replacement The customer currently has a brushed nickel Roman tub deck-mount faucet with loose handles. We are scheduled to return tomorrow to remove the existing fixture and supply and install a new brushed nickel Roman tub faucet. We will contact the customer when we are en route to the property.
Upon arrival, the homeowner had a newly delivered refrigerator that required connection to the existing water supply line, including the installation of a dedicated shut-off valve. Upon inspection of the plumbing under the kitchen sink, it was noted that the existing angle stops were aged and in poor condition. I recommended replacement to ensure proper function and to mitigate potential future leaks. Additionally, an inspection of the existing water heater revealed that it was outdated and in need of replacement to comply with current insurance requirements. After presenting the homeowner with a detailed estimate, she approved the proposed scope of work. The following services were completed: -Installation of a new shut-off valve for refrigerator water line -Replacement of three old emergency (angle) stops under the kitchen sink -Removal and disposal of existing water heater -Installation and wiring of a new water heater per code After installation, the main water supply was re
Customer had stoppage in half bathroom toilet by laundry room ran 75 feet of cable down bathroom stack to clear the stoppage . Flushed toilet several times times to assure stoppage was clear . No warranty on stoppages
Installed water heater with new pan and ball valve. Pressurized and tested for leaks and proper temperature.
Upon arrival the homeowner showed me the mop sink in the laundry room that was leaking from the hot side supply line that connected to the faucet. The homeowner had a new faucet. After evaluating everything I found that there were no emergency stops for the hot and cold side water supply lines. Also the p-trap going to the wall was old copper. I provided an estimate to replace everything for the mop sink. The homeowner agreed to move forward with the estimate. After replacing everything and installing the new faucet I turned the water back on to test for leaks. There are no leaks and everything is functioning properly.
Right side double vanity sink pop up assembly stuck shut. Popped up plunger and cleaned. Tested work found working properly.