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Lin did an amazing job, he explained clearly what needed to be done, he was knowledgeable and helpful. Great guy
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Pablo and his team did an amazing job re-piping our entire house. Pablo did a job for us recently and after speaking to him and seeing the quality of his work and his professionalism ,we decided that we wanted to go forward with the re piping. . Pablo Jason,Kyle and the team completed the job in three days. They were very polite, professional and respectful of our house. It was a job we were anxious about, but we are so pleased now that we decided to have it done particularly after suffering 5 under slab leaks. We have had a variety of experiences with plumbers over the years and as such are so thankful for the team at John the Plumber Thank you !
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We just had a hybrid water heater installed and it went great. They arrived at the time they stated, were very professional and explained and helped me set up the app to control it. If you want great service, pricing and professional employees, you need to call John the Plumber! Thank you very much and we will definitely be recommending you to all our friends!
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Pablo and his colleague attended our property and did a great job installing a new water pipe to bypass a damaged underground feed to the refrigerator. They were extremely polite,hardworking ,professional and knowledgeable. My wife and I were extremely impressed and would definitely recommend them. Great job Thank you !
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Pablo was extremely knowledgeable and professional being able to diagnose the leak at our property quickly and advising a prompt and agreeable solution . I wouldn’t hesitate in recommending Pablo and in fact have asked for him to complete some further plumbing work at our property.
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We’ve used John the Plumber multiple times now and each time is amazing. This visit was a life saver with an old valve leaking onto new cabinets. Lin and mark were able to fix it quicker than I thought and I’m glad we won’t have to worry about the valves for a long time
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River and Ross came to fix a hose bib, and after their close inspection realized I needed 3 replaced. I am so grateful that these 2 servicemen went above and beyond to check them all. They didn’t leave until all 3 were working and not leaking. Very friendly and professional at what they do. Thank you John The Plumber.
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Curtious and knowledgeable. The bathroom sink needed new valves and faucet which Kim replaced efficiently and great work. I will be requesting him on another job in near future.
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Quick response to my service request and River did fast, efficient but quality work with no mess left behind.
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River showed up and expertly changed the valves for my new washer and dryer. He was friendly, professional and knowledgeable. I would highly recommend him and John the Plumber.
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Shane was very knowledgeable of how to install my new water heater. He was personable, polite and he took pride in his work. I was very pleased and will ask for him again if i need your services. I’d give him a 10/10 for promptness as well. He explained exactly what had to be done and made sure the new heater was working to my satisfaction!
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I was very pleased with the service I received. I would definitely call this company for service in the future!!
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We met with the homeowner, Lisa, who reported a hammering or knocking noise coming from the attic area. We entered the attic and inspected all visible plumbing lines. Our previous work was found to be strapped properly and showed no signs of loose or unsupported piping. However, as a precautionary measure, we installed additional pipe straps to ensure maximum stability and to rule out any movement. After strapping the lines, the hammering noise continued. We traced the sound and determined that it was most likely coming from the shower valve located in the hall bathroom. Based on the symptoms, we believe the cartridge inside the valve and the integral stops may be failing and contributing to the noise issue. Additionally, we inspected the master shower valve and confirmed that it is also in need of internal repairs. However, parts for that valve are currently unavailable. We advised Lisa that a separate quote will be provided for the master valve once compatible components are locate
We met with the homeowner today, who explained they are working with Entrusted and need a quote for replacing the existing shower pan on the second floor under permit. The current setup is a shower, but it is clearly configured from a previous tub installation. To bring the space up to code and complete the proper shower pan installation, the following work will be required: • The existing drain is offset, consistent with an old tub setup. We will move the drain to center only if the subfloor is wood. • If the subfloor is concrete, the drain will remain in place to avoid triggering a structural permit. • We may need to open the ceiling below to access and modify the drain line. • The existing drain line may also need to be upsized to 2” if the inspector requires it. • The shower valve is currently lower than standard shower height. We are quoting two options: • Leave the valve at its current height. • Raise the valve to standard shower height. We will send a separate detaile
Summary of Visit: We met with the homeowner, who reported a sewer-like odor in the home. Upon inspection, we did not detect a sewer smell but did notice a musty or mold-like odor. Findings: • No visible signs of active leaks were observed during our inspection. • The odor does not appear to be sewage-related, but rather moldy in nature. Recommendations & Next Steps: • We presented the homeowner with options for a full leak search in case the issue is plumbing-related. • The homeowner has chosen to wait for Entrusted to perform their own evaluation before moving forward with any plumbing leak search. • As an immediate measure, the homeowner plans to purchase an overflow brush to clean out the lavatory and tub overflows, which may help reduce odors. Status: We will remain available and the homeowner will keep us updated after Entrusted completes their visit. No additional recommendations at this time.
Service Description: We met with the homeowner today, who explained that her water heater has been leaking for some time and she is looking to have it replaced. We provided her with a quote to replace the water heater at a discounted rate, including the required permit for the work. Additional Notes: The homeowner mentioned that she is currently obtaining quotes from other companies. We informed her that we are willing to price match any competitor’s quote, provided that their offer includes the same scope of work, permits, and quality of materials as our proposal. She stated she will reach back out to us after reviewing her options. Recommendations: No further recommendations at this time. Awaiting response from the homeowner regarding approval
Customer had pin hole leak off copper pipe in attic. Cut out section of pipe with hole and replaced. After repair performed a pressure test to assure no leaks . Pressure did hold no leaks present after repair .
The guardhouse is looking to get an estimate on adding a meter at both east and west guard houses for irrigation. The city provided guidelines on the work they wanted done before they install the meters. I will get with Darin to go over work description and provide an estimate for customer. See work description in pics
Upon arrival customer had a ToTo toilet that he purchased for install. Toto was a one piece short. We removed old toilet and replaced wax ring and flange bolts. Caulked new toilet. Customer also wanted us to replace the wax ring and seal on his guest bathrooms toilet. We had to pull toilet and lift flange slightly. New flange bolts and wax ring were applied. Toilet was recaulked. Equipment checked and everything working properly.
This option includes the following
Scope of Work: We propose a complete repipe of the home’s hot and cold water systems using Uponor PEX piping. The work will include the following: Main Water Supply Line: • Install a new 1” cold water line from the main shut-off valve. • Run the line through the exterior block wall and strap it along the interior wall of the garage (exposed until entering the attic). Cold Water Distribution: • Continue the cold water line through the attic to the master bathroom, which will serve as the main distribution point. • Tee off and run new cold water lines to all fixtures throughout the home, including kitchen, bathrooms, laundry, outdoor kitchen, bar, and the water heater. Hot Water Distribution: • Run a new hot water line from the water heater to the master bathroom. • Tee off and distribute hot water to all required fixtures throughout the home. Fixture Access and Wall Openings: • Open back walls in each area as needed to access and secure new lines. • Locate and disconnect a
Upon arrival, the customer directed our attention to the existing 50-gallon water heater, which was actively leaking. A detailed assessment was performed, and we subsequently provided a comprehensive estimate for the removal of the failed unit and installation of a new Rheem 50-gallon medium electric water heater. Upon receiving the customer's authorization, we proceeded with the scope of work. The new Rheem water heater, which carries a 6-year warranty covering both parts and labor, was installed with all plumbing connections hard-piped to ensure maximum durability and system integrity. Upon completion, a thorough inspection was conducted, and no leaks were observed. All work was performed in accordance with current plumbing codes and manufacturer specifications.
Pulled out shower cartridge to look for replacement
Install Rheem 80 gallon hybrid water heater in garage with new pan and shut off valve
Upon arrival of Entrusted job wrote estimate to remove vanity in toilet cap off waterlines At this time, vanity and toilet are removed. Trust will be coming to remove drywall. Upon drywall removal explained to Entrusted we will need to extend waterlines for bathroom, vanity, and toilet to install new emergency shut off valves
Summary of Completed Work: Upon arrival, the customer requested an inspection of multiple plumbing concerns throughout the property. The following services were performed as a result of that inspection: Minor Toilet Rebuild (4 units) – We repaired or replaced the internal components of four toilets to restore proper operation and resolve ongoing issues. Lavatory Drain Clearing (4 units) – All four lavatory drains were cleared using a drill snake to eliminate blockages and improve drainage flow. Standard Tub Spout Replacement (1 unit) – The existing tub spout was removed and replaced with a new standard model to address leaks and improve functionality. Kitchen Sink Repairs – We replaced the basket strainer on the kitchen sink and cleared a clog caused by food buildup, restoring proper drainage.
Upon arrival to the location, I met with Evonne who showed me inside and explained that they have this faulty cartridge they want to replace but are having issues removing. When I got to the home, the trim was completely removed. Evonne mentioned she had a handy man try and he couldn’t, after they couldn’t. I asked if she’d tried reaching out to the manufacturers, she said she has but they aren’t helping her at all. They don’t have a part number for their parts, they just sell the entire shower valve as a whole with trim. Moreover, I asked to check out the main valve so we know where to shut the water off. They have a gate valve, Evonne mentioned she got it replaced not too long ago and wanted the gate valve instead of a ball valve. The water heater was also replaced a few years ago. Furthermore, I told Evonne I could try to remove it to then figure out how to get a replacement but we will have to remove it first. In addition, after trying to look up the brand “JUNO” on the internet, I