Gary was very professional and efficient. We went with his recommendation and are happy with the service. We would recommend him for sure.
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Mark was on time, very knowledgeable, and very professional. I will actually request Mark for any further services from John the plumber.
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Amazing service. Very honest, with great knoledge.
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Pablo and team did an excellent job. I would highly recommend them for any plumbing needs.
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Bladimir did a great job! He was very thorough, took the time to explain everything clearly, and was extremely respectful throughout the entire service. I really appreciated his professionalism and attention to detail. Highly recommend!
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Jason and his colleague Greg were fantastic. They went above and beyond explaining what needed to be done and completing the work in a timely and professional manner. Very satisfied!
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Pablo did a fantastic job in repiping my house. Highly recommend Pablo.
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Don did an excellent job in preparing for a review with the plumbing inspector.
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I love a John the Plumber. I have used them throughout the past at different locations. Every single time they have been reliable, knowledgeable, on time, honest, pleasant with outstanding communication through the wet step of the way. And the price was unbelievable low for what had to be done. For this water leak at my parents house, we had Pablo. Wow is all I can say! We couldn’t be more satisfied.
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Shane is a professional and does clean work. Highly recommend him!!!
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Customer reported a stoppage in the master bathroom toilet. *Ran 75 feet of cable through the roof vent stack to clear the blockage. *Successfully cleared the stoppage. *Performed a camera inspection of the line following the clearing. *Observed significant buildup along the line during the inspection. *Recommended a full hydro jetting service to remove all buildup and prevent future blockages (see attached estimate for details). *Verified proper drainage by running the shower and flushing the toilet multiple times — all fixtures are currently draining properly.
Customer called John the plumber today because she recently had a toilet rebuild in her master bathroom, but her toilet is still running. When technician arrived, he saw that customer still has the same dual flush valve seal on her glacier bay toilet. Technician installed a new seal, and the toilet is no longer running.
Upon arrival to the location, I turned off the water to the home and got key to opened door. Brian was having issues with his hot water, it was lukewarm, and not getting hot enough as it was. I went to the bathroom and cut into both lines to the diverter valve, to install check valves to stop water from mixing into the lines. I checked the hot water at the kitchen, other bathrooms and it was much hotter than it was prior. No leaks detected, all is operating accordingly at the moment.
Customer called John the Plumber out today because they have a leak in the kitchen. Customer recently had Entrusted out last week to do a partial dry out. Customer agreed to do the leak search. Leak search details: While performing a leak search, technician noticed that there was a drop in pressure on the cold side. That is an indication that there is a leak on the cold water line. Technician opened a few walls behind the plumbing fixtures to access the water manifold. While opening the walls, technician noticed a leak coming from the manifold behind the downstairs for bathroom right next to the laundry room. Technician will give the customer a few options to reroute the single waterline. Leak search up to 1.5 hours PINPOINTING A LEAK CAN BE TOUGH, THAT'S WHY WE USE THE MOST SOPHISTICATED EQUIPMENT ON THE MARKET. ONCE WE FIND THE LEAK WE WILL GIVE YOU OPTIONS ON REPAIR OR REPLACEMENT
Upon arrival, the customer reported a backup in the main bathroom. All fixtures were tested, and the toilet was flushed multiple times. No signs of stoppage were observed at the time of inspection. An estimate was provided for the replacement of the water heater located in the garage. Please note, the ground clean-out is located on the right side of the garage.
Upon arrival the homeowner had an old 38 gallon water heater that was currently leaking. I also looked at the main valve which was an old one inch gate valve. I provided the homeowner with an estimate to replace the water heater along with the main valve. After installing the new water heater and main valve I turned the water back on to make sure that there were no leaks. No leaks were present. After the heater was installed I wired it back up and turned the power back on to the heater. The heater is working properly and heating up.
9/12/25 Upon arrival, to the home, I met the cleaning lady who was present at the home. She knew of my arrival, when I got there she was in the middle of using water. She asked for a few minutes before I cut the water off. Moreover, after a few minutes, I cut the meter off and began by doing the main valve outside. Furthermore, After I had the main valve connected, I went inside and began making the necessary adjustments to get ready for inspection. I realized I didn’t have a concrete bit, which I needed to secure water lines to concrete. I went to nearby supply and picked one up. Hence, I then went to turn the water back on to the home and no leaks were detected anywhere. Master Bathroom is ready for inspection. I did speak with Matt at Entrusted and they will be scheduling the inspection for Monday. 09/11/25 Upon arrival met with Matt with entrusted and spoke about what’s going on and got on the same page. Then met with Jackie to go over the shower diverter and valve locations.
Customer reported a leak on the Insta-Hot line under the kitchen sink and a toilet that was not flushing properly. After a thorough evaluation of both issues, I recommended replacing the Insta-Hot unit and the toilet due to their age and overall condition. Provided the customer with an estimate for replacement and installation. After consulting with her husband, the customer decided to purchase both replacement units and have our team complete the installation. Customer will contact the office next week once the parts have arrived to schedule the installation.
Water was coming out of the overflow fitting on the three-quarter inch PVC. I glued the pipe and resecured it.
Issue Identified: *Customer reported a leak on an exposed Upnor (expansion) pipe. *Upon inspection, the leaking section was located where the pipe entered the wall to feed the outdoor kitchen. *The pipe runs approximately 30 feet and is exposed to outside elements, including sunlight and weather. Assessment & Recommendation: *The Upnor pipe is not rated for prolonged exposure to UV rays and outdoor conditions, which has led to deterioration and eventual failure. *Recommended removal and replacement of all exposed Upnor pipe with *Type copper pipe, properly strapped and installed per plumbing code. *Explained the benefits of copper for exterior use and long-term durability. Next Steps: Provided customer with two options: *Repair the leaking section only. *Full replacement of the 30-foot exposed line with copper, tying into the existing copper main and indoor connection. *Customer was advised of the risks of further leaks if only the damaged section is repaired. *Customer will review the
Upon customer request, John, the plumber will provide and install a ream 80 gallon hybrid hot water heater. This hot water heater will be installed on existing plumbing and existing electrical due to currently being up to code. John, the plumber will also provide and replace the existing three-quarter inch ball valve due to the existing one having heavy calcification and corrosion with possible leakage. Customer understands that John the plumber offers a six year parts and labor hassle, free warranty at no extra cost to customer. Upon customer request, this is not a permitted job and it also comes. And war extra cost when you scan the barcode through that comes with the unit they give you the option for a 10 year.
When I showed up the homeowner told me that she called the office and rescheduled.
Upon arrival the homeowner showed me the master bathroom toilet that wasn’t working properly by filling up. Also the emergency stop was seized up. I provided an estimate for a minor toilet rebuild and to replace the emergency stop with a new quarter turn emergency stop. After the work was completed I turned the water back on, and everything is working fine with no leaks.
Emergency dispatch fee Price is to repair water line with new copper elbow and pvc fitting that is cracked. Tested our work and no leaks were observed. Allowed homeowner to inspect before fill. Homeowner turned on fixtures in home not us.
We arrived at the home where the homeowner’s mother-in-law showed us the areas of concern. Water damage was observed in the garage and outside of the property. After a quick inspection, it was initially believed that the issue was related to a slab leak, and the plan was to proceed with a full leak search and reroute. Shortly afterward, the homeowner’s wife arrived and walked us to the living room. She explained that a hot water line had previously leaked and been exposed in the wall, where a repair attempt was made. Following this repair, water began showing up on the opposite side of the room near the laundry and garage area. The original leak was located behind the water heater. No picture of the line could be obtained since the wall was patched and the area is now located behind a wine cellar. No documentation or photos of the original repair were available. We explained that the attempted repair did not resolve the leak. Instead, it redirected the water from the living room to