Lin and Greg were great. They replaced my faucet in less than 20 min. But the cost was way too high. $325 and I supplied the parts myself Definitely won’t hire them again
Response from John the Plumber:
Hello, Thank you for your feedback and for recognizing Lin and Greg’s efficiency and professionalism—we’re glad to hear they took care of the work quickly and to your satisfaction. We’re sorry to hear you felt the price was too high. Our flat-rate pricing includes more than just labor—it also covers travel, insurance, licensing, warranty on workmanship, and the peace of mind that comes with having experienced, background-checked professionals in your home. We understand pricing can sometimes be a surprise, especially when you supply the parts yourself, and we always strive to be upfront and transparent about costs before any work begins. We truly appreciate you giving us the opportunity to serve you, and we hope you'll consider us again in the future. – The John the Plumber Team
