Keith Jr. and his associate came out to clear our sewer/drain pipes. He walked us through everything he was doing, explained the reasoning behind his thoughts, and offered future suggestions to help us keep our pipes free and clear! Before contacting KBI, I had worked with another company that was provided to us through our home warranty company. The other company had not brought a strong enough machine to break through the blockage, and instead of going back to their shop to get a stronger machine, the man working just told us he couldn’t get through and he assumed that the pipe was broken. This other company left us with clogged pipes but still charged us full price for their work that was not completed. Keith clearly proved them wrong by simply taking the necessary steps and having the RIGHT equipment! Over all, KBI’s pricing, honesty and clear communication has been a blessing, and has left me with an incomparable positive impression. I will definitely be using them again in the future to upgrade our piping, as well as recommending them to anyone who asks! THANK YOU GUYS! 🤗
Overall Experience
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Overall Experience
Quality
Price
Convenience
Keith Jr and Henry were super polite and on time! Reasonable prices, they were polite and cleaned up behind themselves. I highly recommend them and will be using them in the future for my plumbing needs.
Overall Experience
Quality
Price
Convenience
Clear blockage and leave estimate for repair
