Chase shows a level of commitment to customer satisfaction and quality of work seldom seen in today's home service market. He did not try to over sell me a product I didn't need - gave me very honest opinions of the options available and what unit to choose. His work was very professional and reasonably priced. Showed great attention to detail and did a thorough job of cleaning up when he was done - my furncace room looks better now then it did before he got there! As a Professional Engneer involved in the construction industry, I know good craftsmanship and pride in work when I see it and Chase certainly exemplifed both. Steve