Excellent service, professional, “smelled good”, answered all my questions and all in all very pleasant experience. Will definitely refer friends/family to Mike Diamond based on great employees.
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Alan was a great tech. Knew what was wrong and fixed it very quickly. Very nice person.
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Alan is always knowledgeable and patient, and goes the extra mile for us. It’s not often to find this kind of service anymore, but he brings it every time we call.
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Omar was very professional, easy to talk to, honest and a pleasure to work with. Highly recommended.
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Luis was up front, communicated well and always gave me a timeframe for each stage of work.. Also helped me learn my plumbing system better.. Also wife has OCD and a lot of anxiety about people coming into the house.. Luis was very respectful compliant and considerate of how she wanted things..
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Alan was very thorough, friendly and helpful. He explained everything, took the time to do the job well and gave advice on how to take care of our old galvanized pipes and future maintenance programs with the company. Very fair price too. I appreciate the company policy guarantee
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Our only toilet wouldn’t flush…help! The house has 95 year old cast iron plumbing. Josh showed up and tried to clear the pipes, but no go. So some of the pipes needed an upgrade (well, they all do!). Josh came back with his helper Jonathan the next day and they worked all day, explaining every step and what was needed. It turned out to be a little more complicated than originally thought, so Josh had to come back again! He was very professional. I had complete confidence in him and his recommendations. A+ service!
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Our AC quit working on a hot afternoon, because the condensation line was blocked and the float switch had been activated. I was unable to fix this problem by myself, and Gabriel responded quickly and solved the problem for me. He also gave me lots of great maintenance information. I really appreciate his help.
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alan & rudy did an excellent job, replaced my old toilet with new one, were quick & left bthroom clean of any debris, took old toilet with them, thank u, mike diamond, they do smell good too!
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Alan and Rudy came in time and dm did great work, they cleaned up everything and wore masks the whole time
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Tony was very helpful, friendly and courteous. He helped solve the issue for the time being and hopefully my drain will not back up again. He educated me on the issue and seemed to really care! Thanks.
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Armando showed up promptly, with his shirt tucked in, clean haircut and polite. THAT MATTERS. He was knowledgeable about what needed to happen and solved the issue quickly. Your company is lucky to have him..
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I really appreciated his professionalism and got the job done quick.
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Jose clearly explained the problems and solution to our drain problem. It was fixed quickly and works well now
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Mainline Sewer Maintenance Inspection
