Service was timely in reference to my call. All avenues to unclog a backed up toliet that also flowed into an abutting shower were addressed. When Josh was unable to directly repair it, he called for his field supervisor, Michael, and shortly after that the clog was cleared. Both Michael and Josh gave me an assessment of what the cause of the clog was, what was done to clear it and what further action we could take to prevent further clogs with the toliet itself and with the line in the future, should that happen. Arturo cleaned the floor of the bathroom but not the shower pan, which I cleaned after all left. I have used your company in the past and will do so again in the future. Jim Merle
