Josh arrived early and clean! He didn’t try to upsell me on services, and snaked the drain and quickly fixed the clog (baby wipes). Best $100 I’ve spent! Will definitely be using Mike Diamond next time!!
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Justin came out quick on a Saturday afternoon and unclogged my kitchen sink drain as advertised. No gimmicks. Very pleased. Great Experience
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The technicians, Justin, Dave, and Chris, did and excellent job during the entire process. That included the evaluation, the explanation, the recommendation, and the installation. They were punctual, efficient, thorough, and neat - leaving the area in better condition than it was previously.
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Justin was a great person to work with. He arrived within 1-2 hours of my phone call for services. He crawled under the house and inspected as requested and provided honest feedback. He made me feel that I could trust his judgment and want to work with him again. I am a property manager and retired escrow officer so I have a great deal of experience when it comes to customer service. Any company should be honored to have Justin on their team. I want to work with him going forward as I will need his services going forward. Thank you for the amazing experience. I really appreciate it!
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Omar was thorough, honest, and considerate. Really good guy.
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Excellent service, great explanations, great attitude by both servicemen - Justin and Chris. They made my wife and I very comfortable.
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Darryl W. from the Gardena, CA office did a thorough and fantastic job in fixing my plumbing issues. I needed two bathroom faucet leaks fixed and my shower and fixtures replaced. We discovered that my pipes were so old they had froze. I realize it was a lot of work that some Plumbers would not want to tackle, but Darryl and his assistant, Jonathan did a good job updating and replacing my pipes. I really appreciate he taking time rather than rushing to install and add the new plumbing to my shower. In the end, the work was done well. Great Service for the work involved!!! I also appreciate Jonathan explaining what he needed to do as he worked the job. He was very friendly and answered all of my questions. Thank you Mike Diamond for sending Darryl W. to fix my plumbing issues.
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Awesome service by Omar. Courteous, professional, and freindly.
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TY showed up on time and was very professional and happy to answer any questions. I had a great experience with him.
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Came on time and charged what was originally quoted! Ty even offered to clean the tub before leaving.
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