Faced with the double problem of a malfunctioning furnace and a gas leak, Cory did his usual outstanding job with this complex and demanding situation. He is to be commended for his professionalism, sensitivity, diligence, thoroughness, calm and confidence-inspiring demeanor, straightforwardness, tact, discernment, knowledge, resourcefulness, hard work ethic, and probably a dozen other great things I can't think of right now. If it weren't for him and his wide-awake way of going about things, I'd still be breathing natural gas at home all the time. He is exemplary, and a pleasure to have on-site. Cory, you're great! And thanks as well to the Mike Diamond organization for its own part in supplying smooth, seamless, service to their clients.