Upon arrival wife stated that husband tried resetting gas tank water heater with no luck. We proceeded to contact husband and discuss options to move forward. Husband wanted us to locate propane tank heater to replace current model. Once husband and wife were able to be home in front of us, we were able to discuss proper water heater replacement options. Homeowners chose top option of replacement with a tankless water heater instead of tank option. Approved for financing through GoodLeap. Documents signed and waiting on installation of tankless water heater system.