7202 Lockport Place
Lorton, VA 22079
703-888-6197

Local Reviews
for alexandria, va

Rated 4.9 out of 5 stars based on 20 customer reviews

Excellent Service

Responsive , professional, reliable and quick . Gerald Chris Romero and Deshawn

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Excellent service

I received a good service at reasonable price.

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Excellent service

Gerald , Billy ,Jerry and Romero were very professional dealing with my brother's flooded basement. They were on time and quick. This was a bit of a complicated situation as my brother has some health issues but Gerald was very understanding and accommodating. also was patient with us as insurance claim took much longer than anticipated. I highly recommend restoration of Springfield for any emergency or other restoration work.

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Superb

This company surpassed our expectations and not only did a great job of restoring our room (damaged) but were all professional people. Heather their point person who keeps everyone up to date with what's happening has endless patience and is very kind and friendly. I would give them all 10 stars if they had them. You won't be sorry if you put your home into their care!

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High performance

I had great experience working with restoration 1 when I had water damage in my basement due to HVAC leak. crew was reliable ,self explanatory ,discipline, and respected my home. Thanks to Johnson and Billy and I will highly recommend R1.


Response from Restoration 1 of Springfield:

Dear Elija, Thank you for sharing your positive experience with Restoration 1. We're happy to hear that you had a great experience working with our team! Regards, Restoration 1

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Excellent service, very clear on process.

Excellent support and responsiveness from the team!


Response from Restoration 1 of Springfield:

Hi Kristine, Thank you for taking the time for the review. The team appreciates it very much and we are all happy to help! Regards, Restoration 1

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Awesome job

Quick and excellent service . Chuck assigned Johnson to install vapor barrier in my crawl space . He was excellent and responded to all my questions . They are highly trained and professional.

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Excellent service

Great team performance

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Good Job

i had a water leak from unit above which affected my kitchen and hvac room . Restoration1 assigned a team to my rescue . they were professional , communication was excellent and quick. they took great precaution due to my sick mother .Elvis , Johnson and crew.i will highly recommend this company to all the team

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Great Service

Very friendly and helpful.


Response from Restoration 1 of Springfield:

Thank you Edwin. Happy New Year.

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High standard

Awesome!!! keep it up

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Excellent

Really nice professional team.


Response from Restoration 1 of Springfield:

Thank you for the kind words Kathleen!

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Timely and professional

Great demo guys, Jamie and Brendan. They came over quick and worked efficiently to get my kitchen demo work done, highly recommend


Response from Restoration 1 of Springfield:

Thank you for the feedback Keith. The guys were glad to help and appreciate your comments.

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Quick and Professional

Brendon and Brandon did a great job quickly handling my carpet that became soaked due to a drainage issue. Darrin Baker was excellent in assessing the issue and prepping the place for service.


Response from Restoration 1 of Springfield:

Thank you very much for the feedback Shakira! It is very much appreciated.

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Gerald:Great service , best communication and job ethics , speed and excellent customer service.. I just love this guy . Am great full for treating my

Awesome company with great workers


Response from Restoration 1 of Springfield:

We could as for a better review than that Mr. Rhude. Thank you!

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Job Locations
for alexandria, va

Johnson M.

Johnson M. Job Checkin

Water heater leak

Water heater leak

Johnson M.

Johnson M. Job Checkin

Water heater leak

Water heater leak

Johnson M.

Johnson M. Job Checkin

Water heater leak

Water heater leak

Johnson M.

Johnson M. Job Checkin

Broken supply line from about unit

Broken supply line from about unit

Johnson M.

Johnson M. Job Checkin

Sewage backup

Sewage backup

Johnson M.

Johnson M. Job Checkin

Roof leak

Roof leak

Johnson M.

Johnson M. Job Checkin

Sewage backup

Sewage backup

Johnson M.

Johnson M. Job Checkin

Mold remediation in the basement caused by hvac drain pipe

Mold remediation in the basement caused by hvac drain pipe

Johnson M.

Johnson M. Job Checkin

Leak from unit above

Leak from unit above

Johnson M.

Johnson M. Job Checkin

Kitchen leak from supply sink line

Kitchen leak from supply sink line

Johnson M.

Johnson M. Job Checkin

Toilet bowl leak

Toilet bowl leak

Johnson M.

Johnson M. Job Checkin

Water leak from hvac

Water leak from hvac

Johnson M.

Johnson M. Job Checkin

HVAC leak

HVAC leak

Johnson M.

Johnson M. Job Checkin

Mold remediation

Mold remediation

Brandon M.

Brandon M. Job Checkin

Moisture check to make sure everything is drying properly.