Very polite and job well done
Response from Restoration 1 of Springfield:
Thank you or the kind words Courtney. I will be sure to flag your comments for Jamie!
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Brendan came to my condo this morning to begin remediation from a water leak. He was very professional, explaining what he was doing and taking care of my belongings. He also told me about future steps and set up a return date. Brendan was pleasant, kind, and knowledgeable.
Response from Restoration 1 of Springfield:
Thank you for sharing this detail Cher! Brendan is very experienced and we rely on him to help our customers understand the process and alleviate their concerns.
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Gerald and Brandon were great! They arrived quickly, were very polite, and explained every step of the process. They put health and safety first, wearing masks and shoe coverings upon entering our home.
Response from Restoration 1 of Springfield:
Kelly, that is fantastic feedback! As the Company owner I know the team always has PPE with them, but hearing from customers that my team is maintaining these safety standards makes me proud. I will pass the kudos to Gerald and Brandon.
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Brendan Baker was courteous, professional, and thorough. The experience was easy to deal with because of him!
Response from Restoration 1 of Springfield:
Thank you Theresa. I am glad Brendan could help make things a little easier for you.
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Brendan and Branden were a wonderful team! They were pleasant and professional. They kept us updated throughout the process, which we really appreciated.
Response from Restoration 1 of Springfield:
Thank you Kelly. We appreciate you too!
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Matt was fantastic
Response from Restoration 1 of Springfield:
Thank you Extra! We appreciate you all as well!
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Remove equipment from home after after drying closet in basement and removing insulation in the attic
Brendan mitigating leak from above unit in utility room.
Brendan and Brandon clean up water heater leak
