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Awesome job , great service and effective coordination.thanks to Elvis , Gerald and Jamie .
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We had water damage from a dishwasher in the unit above me , so I called restoration1 for assessment and restoring my home .Elvis Gerald and Gunnar responded quickly , came to my rescue , solve the disagreement between me and other tenet who caused the damage . Communication with insurance was effective and smoothly . Team was professional and quick
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No one wants to discover that part of their home has been flooded. If that not-great scenario happens to you, it’s good to have excellent help to fix the problem. Elvis and Stephen were prompt, efficient, and detail-oriented, working to make a good beginning toward sanitizing and drying out what had been damaged. When they discovered that water had made it into the storage space in my work-from-home office, they removed paperwork to a safe location, careful to maintain organization—and not only brought me the only items that had been damaged (unfortunately, two mementos from travels in the times before Covid), but also expressed their understanding of what a disappointment it must be to have those items damaged. Hopefully you don’t experience water damage to your home—but if you do, this company can help make things better!
Response from Restoration 1 of Springfield:
Sarah, Nothing makes us feel better than to be able to be lend a hand during these difficult events. This is one of those industries where we feel are true value rests in how we treat our customers and we are very glad that we could be of service.
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Laundry washer leak affecting hallway laminate flooring
Leaking in utility room order mitigation
Restoration 1 Springfield- removed wet carpet padding, disinfected under carpet and now drying carpet
