7202 Lockport Place
Lorton, VA 22079
703-888-6197

Local Reviews
for west springfield, va

Rated 4.9 out of 5 stars based on 19 customer reviews

Brendan provided Great service!

Brendan was efficient and communicated everything that he was doing clearly (which is comforting when you’re worried about your home!). I appreciated his quick work and respectful manner.


Response from Restoration 1 of Springfield:

Thank you for the feedback Caroline. We know that we are guests in your home, and we always want to give the owner and property the respect it deserves.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

The team of Matt and Johnnie were great! They went above and beyond to help resolve the problems related to water damage after heavy rain. Both have excellent customers service skills. Answered my questions and explained all they were doing. I am a senior citizen and it is so reassuring to meet such kind and hard working young people!!


Response from Restoration 1 of Springfield:

Thank you so much Susan. As a retired Army Veteran I can tell you I feel the same way about these two fine men. Whenever someone says this generation's youth do not know how to work... well they have not met Matt and Johnnie.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service


Response from Restoration 1 of Springfield:

Hi Victor, thank you for kind words! I'll reply more to your Google review Sir.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

Kind knowledgeable and accommodating to customers


Response from Restoration 1 of Springfield:

Hi Tina, Thank you so much for this feedback. We are blessed to have some very nice and conscious technicians on staff.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great and professional service

Johnnie was very enthusiastic and patient to explain every step of the process, he responded with professionalism and knowledge whenever I had a concern, ..Jamie as well , professional and good knowledge of the situation, With Steve and Brendan , are good team , thank you guys


Response from Restoration 1 of Springfield:

Thank you Cesar! Johnnie's enthusiasm is always good for lightening the mood when the job is tough, and all of the team is really clicking together.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Awesome work, great communication,

Stephen and Johnny came out to fix an urgent issue in our master bath. They were both really friendly (and extra good with our naughty dog) They worked so hard and cleaned everything throughly and carefully. They were both able to explain the process and next steps and answer my questions confidently. Really appreciated having them out here while I was in crisis mode over our destroyed bathroom.


Response from Restoration 1 of Springfield:

Angelique, I'm glad the fellas could help you out. They do a very tough job, but those two always manage to keep a smile. I think that's the kind of attitude that starts to turn the tide from chaos to normality.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Awesome professional, quickly took care of water problem

Great experience and thoroughly answered my questions. Showed up same day I called and minimized spread of water damage quickly.


Response from Restoration 1 of Springfield:

Thank you for the feedback Mr. Barber. I'm glad the team was able to get out there quickly to take care of you.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service

Johnnie and his teammate did a great job and were timely and respectful of our home in their efforts to restore our home after the sewer backed up. Since HOA is paying the cost of clean-up, can not rate cost/price of service.


Response from Restoration 1 of Springfield:

Thank you for the feedback and compliment!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

Explained every step of the process and were fast and efficient


Response from Restoration 1 of Springfield:

Thank you Tania. I'm glad they were able to detail the job and get out of your hair quickly.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

Brendan and Jamie show up on time, and they help me move some stuff out of my storage. They explained the issue and how they would fix it. They did an excellent job; everything was clean and showed no more water damage signs. I totally recommend them


Response from Restoration 1 of Springfield:

Thank you Rocio we really appreciate the recommendation.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great quick work

Matt and Johnnie did great and quick work,


Response from Restoration 1 of Springfield:

Thank you very much. We appreciate your feedback!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

kept in touch about the process. Johnnie Matt and Stephen at Restoration1 guys were great doing there job.


Response from Restoration 1 of Springfield:

Thank you for the feedback Yvannie. It is great to know the team is keeping the standards up!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Matt and Johnnie provided AMAZING service!!!

Matt and Johnnie did an absolute amazing job with the water damage to my unit! They worked extremely fast, efficient, and covered all the bases. They were also extremely personable which is key in the industry. Keep up the great work. I will spread the word about Restoration 1 and their great service. Thank you!


Response from Restoration 1 of Springfield:

Thank you Brian. It doesn't get much better than amazing service. We are humbled!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Very attentive


Response from Restoration 1 of Springfield:

Steven, Thank you for the feedback!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great job!

Steven and Gerald were amazing during their visit. They were fully equipped with mask and shoe cover; and quickly get the job done. I highly recommend these two!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for west springfield, va

Brendan B.

Brendan B. Job Checkin

Pipe leak in ceiling of townhome

Pipe leak in ceiling of townhome

Brandon M.

Brandon M. Job Checkin

Water medication demolition

Water medication demolition

Johnnie H.

Johnnie H. Job Checkin

Gutter clogged leaked through the ceiling.

Gutter clogged leaked through the ceiling.

Johnnie H.

Johnnie H. Job Checkin

Always happy to help

Always happy to help

Brandon M.

Brandon M. Job Checkin

Water damage mitigation ceiling leaking from above unit


Brendan B.

Brendan B. Job Checkin

Drain backup in townhome

Drain backup in townhome

Johnnie H.

Johnnie H. Job Checkin

Leaking pipe very happy customer.

Leaking pipe very happy customer.

Johnson M.

Johnson M. Job Checkin

Water leak from above condominium

Water leak from above condominium

Johnnie H.

Johnnie H. Job Checkin

Restoration1 Springfield- mold remediation of bathroom

Restoration1 Springfield- mold remediation of bathroom

Jamie S.

Jamie S. Job Checkin

Demo floor and wall under baseboard

Demo floor and wall under baseboard

Brendan B.

Brendan B. Job Checkin

Water loss from pipe in basement

Water loss from pipe in basement

Johnnie H.

Johnnie H. Job Checkin

Sewage back up

Sewage back up

Johnson M.

Johnson M. Job Checkin

HVAC leak

HVAC leak

Johnson M.

Johnson M. Job Checkin

Water mitigation (kitchen and closet)

Water mitigation (kitchen and closet)

Brandon M.

Brandon M. Job Checkin

WRT-mid Demo of water heater Closet and kitchen ceiling

WRT-mid Demo of water heater Closet and kitchen  ceiling