Response from Restoration 1 of Springfield:
Dear Michelle, Thank you very much for the review! Regards, Restoration 1
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Jamie and Brandon were very pleasant and took great care to provide the absolute best service.
Response from Restoration 1 of Springfield:
Thank you very much for the kind review, Chris. We are very glad that Jamie and Brandon were able to take good care of you!
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Brandon and Jerry were very friendly and helpful with the service. They took time to explain the process and make us feel like we were in good hands!
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My technician, Brandon, was Awesome!!! Professional, efficient, very knowledgeable, and extremely patient when explaining what he was doing, why, and what to expect moving forward…felt confident in him, and comfortable that my issue was being taken care of….only pause was understanding the pricing from the mgt team: technicians came, finished the job, left, and I still don’t know the total amount for the job, and answers were vague when asked, which is unsettling. Gave 3 stars on pricing because I don’t know….
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The technicians were extremely helpful and professional throughout the entire process. They explained the entire process and informed me of the updates when I inquired. Their communication was superb. I would definitely recommend this company.
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Your team is the best Ice seen, and I’ve worked in the insurance business for 30+ years. Outstanding!!
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We had a bathroom leak from the top floor affect in kitchen ceiling and flooring . I had emergency responses from restoration one when I called . Johnson and his crew responded quickly and work efficiently . I really appreciate your good work and customer service.
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Elvis , Johnson and Deshawn . Efficient and excellent services
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We had a plumbing issue occur earlier this week. Our HOA contacted Restoration 1 to come dry out the floors and check the walls. The team was very responsive and were at our home within a an hour of when they called. Johnson, Jamie, Deshawn, and Billy were professional, efficient, and communicative in the process.
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I was very happy with the level of service from Johnson and Brennen. They listened to my concerns explained my situation and worked to fix the problem in a timely manner. Johnson went the extra mile to make sure to let me know when he would be arriving to avoid waking my newborn baby. I’m very grateful for his help.
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HVAC leak causing microbial growth on walls and floor
Condensation leak from unit above
Equipment pick up Everything is dry to standard from Roof leak
Equipment pick up Everything is dry to standard from Roof leak
Equipment pick up Everything is dry to standard from Roof leak
Equipment pick up Everything is dry to standard from Roof leak
Leak from rain affecting laminate flooring and drywall
Pick up and monitor from leak from above unit
Pick up and monitor from leak from above unit
Pick up and monitor from leak from above unit
Pick up and monitor from leak from above unit
Stabilize water leak from ac condenser line
Stabilize water leak from ac condenser line
