Mike is so wonderful! Very kind and personable, but still very professional. I will always ask for him to come for all of my plumbing service needs!
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My go-to plumbers. Top quality with excellent service!
Response from Southside Plumbing, INC:
Thanks for letting us know you had a good experience with your water heater repairs! We appreciate your loyalty!
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These guys (particularly Trevor) are great. They are not the least expensive, but I can always rest easy knowing the job was done correctly. They were able to help me this morning on very short notice with a frozen water line.
Response from Southside Plumbing, INC:
Brrrrr, thank goodness the freeze is over! We are so happy to hear Trevor was able to help you with your frozen pipe situation. Thank you for being a repeat customer, you are the best!
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Response from Southside Plumbing, INC:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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Kyle did an amazing job! He communicated clearly and timely. I will definitely call Southside again.
Response from Southside Plumbing, INC:
Awwww, thanks for the shout out for Kyle. He is awesome, and we are so happy to hear he could resolve your drain issue. Thanks for choosing Southside!
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Response from Southside Plumbing, INC:
Thanks for letting us know you had a good experience having the leak in your ceiling fixed. We appreciate your business!
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Mark is energetic, efficient and has a very personable way of explaining the technical side of the plumbing job. It was a big, expensive job for me, but he gave me confidence that it was done well.
Response from Southside Plumbing, INC:
So happy to hear that Mark was able to get to the "root" of your drain issue! Unexpected expenses are always hard. Thank you for trusting Southside to give you fair price and do the necessary work. We appreciate you!
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Response from Southside Plumbing, INC:
So glad you are happy with the experience of getting new shower/tub fittings! Thanks for taking the time to let us know we did a good job.
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After the first plumber tried to sell me some shady code requirements, Kyle was a refreshing breath of honesty. At the end of the day, he took his time to diagnose the problem and finally install a replacement water heater - all after the end of a normal day. It made for a long day for him, but I'm a very satisfied customer.
Response from Southside Plumbing, INC:
Wow, sounds like you had a bumpy road getting to us, but we are so glad you called and had Kyle give a new and honest quote! Water Heaters are a big decision and we are honored you trusted us to do the job. Thank you for giving Kyle a shout out, we will let him know. Thanks again!
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Thank you for responding to our plumbing emergency so promptly! Mark was excellent and I appreciated his explanation of the problem and the choice of solutions. We will absolutely use Southside Plumbing when we have any needs in the future.
Response from Southside Plumbing, INC:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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I needed some plumbing work for my refrigerator installation. I was referred to Southside Plumbing. Wes clearly explained what needed to be done and completed the work the same day. He cleaned up his workspace like nobody had even been there. Was was very kind and professional too. Appreciate the wonderful service!
Response from Southside Plumbing, INC:
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about us.
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Kyle was professional and listened to my plumbing concerns. He repaired/remedied my issues. Recommend him and Southside Pluming highly.
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Kyle was very professional. He kept me informed about the progress of the job. I had a lot of questions and he answered all of them. As always, Southside Plumbing does a great job.
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We appreciated the knowledge Chris shared with us about quality, warranties, etc. We appreciated his attention to detail with what was wrong, what could go wrong and even how he cleaned under my sink after he was done installing a new faucet!
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Customer has a leaking expansion tank. I gave multiple estimates. Customer will let us know
Replaced a shutoff valve to an outside Hosebibb.
Replaced 1” backflow device in front yard.
Capped off the 1 inch line that was coming from the existing sprinkler system in the front yard. Tied on the main waterline, providing a shut off valve, and routing approximately 50 feet of new pecks piping. New 3/4” backflow preventer, along with new copper piping on the exterior of the house. Wishing you and your family the best! Mark
Customer called about a slow draining bathtub in the upstairs hall bath. Southside plumbing removed the trip lever plate and it was determined that the trip lever was faulty and preventing proper flow. Southside plumbing purchased and installed a new trip level and plate. Tested and performed well. Parts and labor warranty for one year.
Southside Plumbing replaced the pop-up assembly with a push up-and-down unit. The P-trap was also upsized from inch and a quarter to inch and a half. The changes were made to help the flow of drainage.
Rerouted sump pump discharge line and incorporated two check valves
I flushed the toilet multiple times to try and recreate the clog but it didn’t reoccur. I run the shower for half an hour and it didn’t clog up. The customer said she will reach back to Southside plumbing if the issue arises again.
Today, we came out to our clients home to take a look at the toilet that was leaking through the floor and dripping in the basement. We removed the toilet from the floor, replaced the wax ring and toilet bolts. Then we reinstalled the toilet. After this, we checked for leaks. The toilet is working nicely now. One year warranty on resetting the toilet. We did not work on the inner parts of the toilet, it is not under warranty. While we were here, our client wanted estimates for installinga waterline for the refrigerator and installing a wash tub sink in the basement. We found the expansion joint on the sewer stack, crushed, and in need of adjustment and replacement. Our client will consider possibly having us back out to do this work. Thanks for the call, Charlie the plumber.
The toilet in the basement bathroom is leaking at the base. The toilet was reset by Southside Plumbing using a new supply line, a new wax ring, shims, and fresh caulking.
Completed installation of new gas line for outdoor kitchen. Ran 3/4" black iron pipe from existing manifold, properly secured to structure. Installed shutoff valve and sediment trap before connection point. Pressure tested system at 15 PSI for 30 minutes - no leaks detected. Applied gas-rated thread sealant at all connections. System ready for grill connection. All work complies with local code requirements and passed initial inspection.
Water was dripping into the basement going down both waterlines. Checked underneath the dishwasher that was full of water. Use the shop vac to clean out. Also ripped out the under part of the cabinet. Could not find the leak only charged a portion of the diagnosis fee. Keep an eye out on if it discontinues.