Very nice and professional
Response from Southside Plumbing, INC:
Thanks for calling Southside with your leaking sink issues. So happy to hear it was a good experience!
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Kyle was professional, personable, and prompt! Excellent work
Response from Southside Plumbing, INC:
Thanks for using Southside to fix your hot water issues! We're here if you need us!
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Chris did a fantastic job installing a new valve tree for my main water entry and irrigation system. . He is very professional and explains details of what and why things need to be done. Installation looks great and done at a good price!
Response from Southside Plumbing, INC:
Thanks for trusting Southside, and specifically Chris, to resolve your water and irrigation system issues. We hope your new valve tree gives you worry free water for years to come!
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I placed a request online and received a phone call back the same day. Kyle was friendly and competent. He gladly answered all of my questions and replaced our leaky valve. As we recently moved into our house, he helped me to understand what each valve was for and offered to label them for me. He went the extra mile and I won’t hesitate to use them again for any plumbing needs.
Response from Southside Plumbing, INC:
Welcome to the neighborhood! We are honored you trusted Southside and are happy to hear your valve issue was fixed in a timely manner. Kyle is truly wonderful and thank you for giving him a shout-out. We look forward to serving you in the future.
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He was great! Solved my problems and was very polite and professional
Response from Southside Plumbing, INC:
Thanks for letting us know we did a good job with your toilet line issues. We appreciate you trusting Southside!
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For those of us who don't have computer access, it is necessary to receive a phone call to let us know a "window of time" for service. Otherwise, service is great. Will use Southside again.
Response from Southside Plumbing, INC:
Thank you for choosing Southside and for letting us know of your experience. We greatly appreciate your business.
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Trevor at Southside Plumbing gave us great service. Quick to respond, very knowledgeable, quality service.
Response from Southside Plumbing, INC:
Trevor is great! Thanks for giving him a shout out. We are pleased to hear he was able to get you situated with a new disposal. Thanks for using Southside Plumbing!
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Kyle was very friendly, knowledgable and efficient. He explained my options and the pricing. As soon as I choose an option, he went to work and resolved the problem. I will enthusiastically recommend Kyle and Southside Plumbing to my friends aand neighbors.
Response from Southside Plumbing, INC:
Thanks so much for trusting Southside Plumbing to fix your tub valves! Kyle is wonderful and we always love hearing when our customers have a great experience. We're here if you need us in the future.
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We have Southside Plumbing several times and have been pleased with their work and employees
Response from Southside Plumbing, INC:
Thanks so much for being a loyal customer! We are happy to hear we were able to fix the flapper in your lavatory. Thanks again!
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Mark provides great service, I have called twice with last minute urgent needs and he has been able to fit me in. He’s very professional and gives a comprehensive explanation of what’s needed to fix my plumbing problems. I highly recommend Southside Plumbing.
Response from Southside Plumbing, INC:
Thanks so much for letting us know that Mark was able to get hot water running to your shower again! Plumbing issues are never fun, but no hot water in a shower...yikes! Thanks so much for repeatedly trusting Southside with your business.
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Response from Southside Plumbing, INC:
Thanks for trusting Southside to install the expansion tank for your water heater. We appreciate you and your review!
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Mark and Michael were very thorough and explained our water situation completely.
Response from Southside Plumbing, INC:
Thank you for taking the time to leave such a positive review for our plumbing service! We're glad to hear you were satisfied with our work.
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Response from Southside Plumbing, INC:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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I was very appreciative of Chris’ assistance, honesty and willingness to educate me as well as take care of our plumbing issue.
Response from Southside Plumbing, INC:
Thanks for sharing your review with us and the community.
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Response from Southside Plumbing, INC:
We thank you for sharing your positive experience. It made our day.
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Replaced kitchen faucet and two tub spouts
Moen cartridge was stuck in the valve. I replaced it and checked his water pressure and it’s at 58psi.
No charge I stopped by to turn on the cold washing machine valve I forgot to turn on yesterday
Jetted the mainline for preventative maintenance due to backing up.
The kitchen drain line was failing in a few sections due to age. The line was replaced from the kitchen all the way down to the crawlspace with PVC piping. After removal of the old pipe we noted several cracks In the ABS piping. All fittings including the expansion coupling were replaced. Southside plumbing also installed new p-traps and clean out under the kitchen sink. Parts and labor warranty for 1 year.
Came back to make proper repairs on tub spout. It was previously leaking when the shower was turned on. After pair is fully tested, the tub looks fantastic.
Opened wall for access to water piping in laundry room. Replaced hot and cold washing machine valves.
Gave estimates for recommended repairs
Adjusted, tightened, and tested widespread faucet in main floor hall bath.
Replaced kitchen sink faucet and recalled all surrounding joints and covers on countertop for sink.
Tightened up a bleeder cap on the irrigation line
The pressure in the home is not sufficient enough to properly run the sprinkler system. The pressure is at 60PSI on the front hose Bibb. The pressure drops to 18-22PSI whenever the sprinklers are ran. At first, it was believed that the regulator was bad. The current regulator was installed Feb 2023 by Southside Plumbing. A different regulator was installed today and the same results occurred. The pressure could not be raised over 60 with a regulator on the main. The regulator was removed all together and the pressure is now at 62PSI in the same location. Without the regulator, the pressure drops to about 45-50 PSI when the sprinklers are ran. The home was left without a regulator installed.
Scoped drain lines from basement bathroom in chapel. All lines clear from bathroom group and out at least 40’. Identified a fitting with water pooling and potentially causing blockages down the road. Will return to camera with facilities and do a line location for the potential repair of the pooling area.
The kitchen drain line was repaired due to cracks on the drain causing damage in the basement. The drain was cracked just below the floor. The back of the cabinet had to be cut out to access the tees behind the kitchen sink. The piping was replaced down to the basement. The abs piping was replaced with pvc plastic.
Customer called about a broken backflow. Southside Plumbing inspected the backflow and noted that the internal parts should be replaced. Spoke to the customer and opted to replace just the internal parts. Southside Plumbing replaced the parts. Southside Plumbing will warranty parts and labor for one year.