Very nice and professional
Response from Southside Plumbing, INC:
Thanks for calling Southside with your leaking sink issues. So happy to hear it was a good experience!
Overall Experience
Quality
Price
Convenience
Kyle was professional, personable, and prompt! Excellent work
Response from Southside Plumbing, INC:
Thanks for using Southside to fix your hot water issues! We're here if you need us!
Overall Experience
Quality
Price
Convenience
Chris did a fantastic job installing a new valve tree for my main water entry and irrigation system. . He is very professional and explains details of what and why things need to be done. Installation looks great and done at a good price!
Response from Southside Plumbing, INC:
Thanks for trusting Southside, and specifically Chris, to resolve your water and irrigation system issues. We hope your new valve tree gives you worry free water for years to come!
Overall Experience
Quality
Price
Convenience
I placed a request online and received a phone call back the same day. Kyle was friendly and competent. He gladly answered all of my questions and replaced our leaky valve. As we recently moved into our house, he helped me to understand what each valve was for and offered to label them for me. He went the extra mile and I won’t hesitate to use them again for any plumbing needs.
Response from Southside Plumbing, INC:
Welcome to the neighborhood! We are honored you trusted Southside and are happy to hear your valve issue was fixed in a timely manner. Kyle is truly wonderful and thank you for giving him a shout-out. We look forward to serving you in the future.
Overall Experience
Quality
Price
Convenience
He was great! Solved my problems and was very polite and professional
Response from Southside Plumbing, INC:
Thanks for letting us know we did a good job with your toilet line issues. We appreciate you trusting Southside!
Overall Experience
Quality
Price
Convenience
For those of us who don't have computer access, it is necessary to receive a phone call to let us know a "window of time" for service. Otherwise, service is great. Will use Southside again.
Response from Southside Plumbing, INC:
Thank you for choosing Southside and for letting us know of your experience. We greatly appreciate your business.
Overall Experience
Quality
Price
Convenience
Trevor at Southside Plumbing gave us great service. Quick to respond, very knowledgeable, quality service.
Response from Southside Plumbing, INC:
Trevor is great! Thanks for giving him a shout out. We are pleased to hear he was able to get you situated with a new disposal. Thanks for using Southside Plumbing!
Overall Experience
Quality
Price
Convenience
Kyle was very friendly, knowledgable and efficient. He explained my options and the pricing. As soon as I choose an option, he went to work and resolved the problem. I will enthusiastically recommend Kyle and Southside Plumbing to my friends aand neighbors.
Response from Southside Plumbing, INC:
Thanks so much for trusting Southside Plumbing to fix your tub valves! Kyle is wonderful and we always love hearing when our customers have a great experience. We're here if you need us in the future.
Overall Experience
Quality
Price
Convenience
We have Southside Plumbing several times and have been pleased with their work and employees
Response from Southside Plumbing, INC:
Thanks so much for being a loyal customer! We are happy to hear we were able to fix the flapper in your lavatory. Thanks again!
Overall Experience
Quality
Price
Convenience
Mark provides great service, I have called twice with last minute urgent needs and he has been able to fit me in. He’s very professional and gives a comprehensive explanation of what’s needed to fix my plumbing problems. I highly recommend Southside Plumbing.
Response from Southside Plumbing, INC:
Thanks so much for letting us know that Mark was able to get hot water running to your shower again! Plumbing issues are never fun, but no hot water in a shower...yikes! Thanks so much for repeatedly trusting Southside with your business.
Overall Experience
Quality
Price
Convenience
Response from Southside Plumbing, INC:
Thanks for trusting Southside to install the expansion tank for your water heater. We appreciate you and your review!
Overall Experience
Quality
Price
Convenience
Mark and Michael were very thorough and explained our water situation completely.
Response from Southside Plumbing, INC:
Thank you for taking the time to leave such a positive review for our plumbing service! We're glad to hear you were satisfied with our work.
Overall Experience
Quality
Price
Convenience
Response from Southside Plumbing, INC:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Overall Experience
Quality
Price
Convenience
I was very appreciative of Chris’ assistance, honesty and willingness to educate me as well as take care of our plumbing issue.
Response from Southside Plumbing, INC:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Response from Southside Plumbing, INC:
We thank you for sharing your positive experience. It made our day.
Overall Experience
Quality
Price
Convenience
Customer had low flow in her kitchen sink faucet. I cleaned up the aerator and it now flows much better. I gave estimates for other work that I recommend. I would replace the pressure reducing valve, shutoff valves, kitchen sink faucet and the hosebib on the side of the house.
Southside plumbing replaced old hose bib that had frozen and split. We were able to unthread the old one, and thread a new one in. Once water was turned back on we tested for leaks, and everything was working properly. We were also able 5pm get the old hose off of the old bib and save it for future use.
Customer noticed water damage on the wooden floor, at the corner of the kitchen sink peninsula. We pulled the kick plate off and looked under the dishwasher. We saw water dripping under the dishwasher when it was running. We saw a black corrugated tube that had a crack in it. This is a water line of the dishwasher. I recommend a new dishwasher or an appliance guy to look at it.
Hello Chris & Sarah, It’s always good catching up and see your Family grow. I believe it was best to start over and put a new hose bib in in the backyard. Cut out drywall Basement ceiling to gain access to hose bib to the backyard. Installed new antifreeze hose bib, added new half-inch copper pipe in fittings. Provided an access panel For future access if needed.
The customer had a couple concerns and questions dealing with a reverse osmosis system, a hot water issue at the master bath Roman tub faucet and pressure issues in the master bath shower. -The house pressure was about 52 psi. The existing pressure reducing valve was a plastic one. Rather than trying to adjust the pressure reducing valve, the client decided to replace the pressure reducing valve with a more dependable brass one. After the prv was installed, the house pressure was set to 70 psi. -the master soaker tub was 108 degrees. I adjusted the mixing valve to be 122 degrees at the master tub. -Once the pressure was increased, the master shower had better pressure. I gave an estimate for a client supplied RO system.
Customer had a lot of roots in their sump pit. It was causing the pump to get clogged and work slower. I cleaned out the pit of all rocks and roots. It is now spotless. There are some old roots around the perimeter drain pipes but they are cut off at the wall of the pit.
Southside plumbing replaced a hose bib by the backflow that had frozen and split. Replaced approximately 2’ of piping and got water back on. Everything was working well when I left.
Southside Plumbing replaced the old drain on the sprinkler line. It was a threaded boiler drain, thar had began to leak and was not closing fully. Replaced with a new boiler drain, that is a quarter turn style. Turned water on for sprinkler line, and tested for leaks. Everything was working well when I left.
Repipe the copper line to replace the tee and remove the existing 2 valves and bleeder 90. New copper pipe and fittings are all included with the installation of the new valve
_ Maxed out the temperature rating on the electric water heater. - Halfway closed the compression valve on the hot side leading to the sink too slightly reduce flow for the hot water to keep up.
Customer is selling their home. They called us to look at a couple of issues that the home inspector brought up. One issue was with the jetted master bath tub. There was a leak on the piping for the jets, in the wall. The inspector also pointed out a problem with a csst gas line and how it was ran through the outside wall, under the deck. - Jetted Tub- I was able to recreate the leak on the tubing for the jets of the jetted tub. I saw 2 places, on the left and right, of the tub where water was dripping from the jet tubing. The leaks are coming from the joints where the tee (for the jet) is connected to the supply tubing. These leaks are not something a plumber handles. We deal with drain problems or water system repairs. We don’t deal with leaks to the interior water pipes for the jets. We could replace a pump, but for this problem I would try to contact anyone who repairs jetted tubs or hot tub service guys. - For the gas line penetration, I agree the line needs to be changed to com
Both main valves in the basement had seized handles and needed to be replaced. The valves were replaced with new quarter turn shutoff valves.
Repaired leak on the hot side MIP shark bite on the tankless.
Replaced 75 gallon water heater. Repaired 1/2” and 3/4” CPVC in mechanical room in ceiling. Repaired gas line under stairs and under cooktop.