The Wooten guys were professional and analytical in addressing our problem. They listed stairstep-solutions from least expensive to most expensive. We decided to start with least inexpensive and call back at later date if needed, but the initial step appears to have solved our problem. They went the extra mile to do a good job - checking our water pressure and adding heat tape to our waterheater. They were very patient in explaining everything to us. And they were tidy ! We are glad to recommend them.