1833 North Cameron Street
Harrisburg, PA 17103
(717) 236-9039

Local Reviews
for hagerstown, md

Rated 2.0 out of 5 stars based on 1 customer reviews

lack of knowledge and parts

took the guy 3 trips and equipment was down 3 weeks too long


Response from K&D Factory Service Inc.:

I’m sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

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Job Locations
for hagerstown, md

Ashley B.

Ashley B. Job Checkin

Commercial Ice Maker Water Inlet Valve Replacement. In a bar, where a commercial ice maker's water inlet valve was leaking, I replaced the valve. This meticulous repair ensures proper water control, maintaining ice quality.


Ashley B.

Ashley B. Job Checkin

Commercial Salamander Repair. Responding to challenges with an ignition system failure in a client’s commercial salamander, I promptly repaired the system by replacing the ignition system. This efficient service ensured quick and reliable performance, essential for maintaining operational efficiency in the salamander.


Ashley B.

Ashley B. Job Checkin

Providing Comprehensive Quote for Annual Commercial Kitchen Maintenance Services: We offered a comprehensive quote for annual commercial kitchen maintenance services, ensuring the cleanliness and operability of all appliances.


Ashley B.

Ashley B. Job Checkin

Commercial Deep Fryer Installation: A food establishment aimed to enhance its menu with a new commercial deep fryer. Our team positioned, connected gas and electrical lines, and calibrated temperature controls. Rigorous testing ensured consistent frying results, and kitchen staff received operational and maintenance training.


Ashley B.

Ashley B. Job Checkin

Commercial Charbroiler Maintenance Service: Our skilled technicians conducted a comprehensive maintenance service on a charbroiler. This included a meticulous inspection of burners, thorough cleaning of grates, and adjustments to ensure optimal heat distribution for perfect grilling results.


Ashley B.

Ashley B. Job Checkin

Commercial Exhaust Hood Installation: Our expert team installed a new exhaust hood, strategically positioned to enhance kitchen safety by effectively removing heat, smoke, and cooking odors, ensuring a comfortable working environment.


Ashley B.

Ashley B. Job Checkin

Commercial Kitchen Appliance Maintenance. I provided a maintenance service covering all of the client's commercial kitchen equipment. I started by meticulously cleaning condenser coils in the refrigeration units, safeguarding their performance. Then, I focused on hinges, door gaskets, and seals for ovens and refrigerators to prevent heat or air leakage, thereby extending the life of the appliances. Furthermore, I replaced filters across all the kitchen equipment, including ice makers, refrigerators, fryers, and ovens. This comprehensive approach ensured the client's kitchen operated seamlessly.


Ashley B.

Ashley B. Job Checkin

Comprehensive Commercial Kitchen Maintenance Service. I provided a full-service maintenance package covering all aspects of the client's commercial kitchen equipment. My first step was thoroughly cleaning the condenser coils in the refrigeration units to ensure peak performance. Then, I meticulously inspected and maintained hinges, door gaskets, and seals on ovens and refrigerators to prevent heat or air leakage, thus extending the life of the appliances. Additionally, I replaced filters on all kitchen equipment, including ice makers, fryers, and ovens, ensuring they operated at maximum efficiency. My service was tailored to the client's needs, guaranteeing a well-maintained kitchen.


Ashley B.

Ashley B. Job Checkin

Commercial Kitchen Maintenance Service. Our maintenance team visited a restaurant to perform routine upkeep on their ovens and ranges. We meticulously cleaned the interior and exterior surfaces, including burner elements and oven racks. We checked temperature accuracy and recalibrated as needed to ensure precise cooking. Additionally, we inspected gas lines for leaks and ensured proper ventilation. Thorough cleaning and calibration not only improved cooking performance but also upheld safety standards, providing the restaurant with reliable and efficient cooking equipment.


Ashley B.

Ashley B. Job Checkin

Ice Machine Installation. To enhance their beverage service, a restaurant added a new ice machine. I efficiently positioned and connected it to the water supply and drainage. After adjusting settings for ice production, testing confirmed optimal operation. A quick training session ensured staff could use and maintain the machine effectively, providing customers with chilled drinks and uninterrupted service.


Ashley B.

Ashley B. Job Checkin

Commercial Charbroiler Repair. A diner's commercial charbroiler was producing uneven flames, affecting grill marks. I arrived and identified a clogged burner as the cause. After cleaning and restoring proper airflow, the charbroiler produced consistent and appealing grill marks once more.


Ashley B.

Ashley B. Job Checkin

Commercial Griddle Repair. A restaurant faced issues with its commercial griddle's uneven heating. I arrived to resolve the problem disassembled the griddle, and cleaned the heating elements. After cleaning the heating elements, I conducted tests to ensure uniform heat distribution.


Ashley B.

Ashley B. Job Checkin

Commercial Kitchen Equipment Installation near S Burhans Blvd. Arrived at the business to install a new ice maker in the establishment. We removed the outdated equipment and carefully installed the new icemaker in the back kitchen. After testing the new unit, we left assured that the business can now rely on its new kitchen equipment to provide ice as needed. The client expressed joy in serving cold drinks at the establishment to stave off the summer’s heat.


Roger B.

Roger B. Job Checkin

Arrived for planned maintenance visit for a restaurant. Inspected all units for potential problems and tune-up internal components. Tested all equipment for proper function.


Service C.

Service C. Job Checkin

Found Reach-In Cooler evaporator frozen solid, Customer is going to thaw for a return trip on Monday. 3/01/21 Found electronic cold control turned almost all the way up. Evaporator was a block of ice although the customer turned it off when I was in the way. Removed front and back evap covers and melted the ice. Blew out drain line with Co2 cartridge. Replaced the evap covers, Vacuumed all the water and dried the bottom, then turned on unit. Set cold control to cut out at 34° and it was cutting in at 39°. Observed it cycle 2 times before leaving. Unit is running good at this time. Manager said he was using the dial in the machine to monitor temp but dial is bad and needs to be replaced as it’s sticking. Will need to order a dial and return. Picture of dial stat is attached in file room. 3/04/21 Replaced thermometer dial and customer stated that unit is still getting to cold, Unit is temping at 23 degrees with thermostat at lowest setting, Probes and thermostat should be replaced, custo