took the guy 3 trips and equipment was down 3 weeks too long
Overall Experience
Quality
Price
Convenience
Commercial Kitchen Maintenance Service. Our maintenance team visited a restaurant to perform routine upkeep on their ovens and ranges. We meticulously cleaned the interior and exterior surfaces, including burner elements and oven racks. We checked temperature accuracy and recalibrated as needed to ensure precise cooking. Additionally, we inspected gas lines for leaks and ensured proper ventilation. Thorough cleaning and calibration not only improved cooking performance but also upheld safety standards, providing the restaurant with reliable and efficient cooking equipment.
Ice Machine Installation. To enhance their beverage service, a restaurant added a new ice machine. I efficiently positioned and connected it to the water supply and drainage. After adjusting settings for ice production, testing confirmed optimal operation. A quick training session ensured staff could use and maintain the machine effectively, providing customers with chilled drinks and uninterrupted service.
Commercial Charbroiler Repair. A diner's commercial charbroiler was producing uneven flames, affecting grill marks. I arrived and identified a clogged burner as the cause. After cleaning and restoring proper airflow, the charbroiler produced consistent and appealing grill marks once more.
Commercial Griddle Repair. A restaurant faced issues with its commercial griddle's uneven heating. I arrived to resolve the problem disassembled the griddle, and cleaned the heating elements. After cleaning the heating elements, I conducted tests to ensure uniform heat distribution.
Commercial Kitchen Equipment Installation near S Burhans Blvd. Arrived at the business to install a new ice maker in the establishment. We removed the outdated equipment and carefully installed the new icemaker in the back kitchen. After testing the new unit, we left assured that the business can now rely on its new kitchen equipment to provide ice as needed. The client expressed joy in serving cold drinks at the establishment to stave off the summer’s heat.
Arrived for planned maintenance visit for a restaurant. Inspected all units for potential problems and tune-up internal components. Tested all equipment for proper function.
Found Reach-In Cooler evaporator frozen solid, Customer is going to thaw for a return trip on Monday. 3/01/21 Found electronic cold control turned almost all the way up. Evaporator was a block of ice although the customer turned it off when I was in the way. Removed front and back evap covers and melted the ice. Blew out drain line with Co2 cartridge. Replaced the evap covers, Vacuumed all the water and dried the bottom, then turned on unit. Set cold control to cut out at 34° and it was cutting in at 39°. Observed it cycle 2 times before leaving. Unit is running good at this time. Manager said he was using the dial in the machine to monitor temp but dial is bad and needs to be replaced as it’s sticking. Will need to order a dial and return. Picture of dial stat is attached in file room. 3/04/21 Replaced thermometer dial and customer stated that unit is still getting to cold, Unit is temping at 23 degrees with thermostat at lowest setting, Probes and thermostat should be replaced, custo
Found Reach-In Cooler temp control contacts stuck open so the condensing unit wouldn’t run. I jumped it out and condensing unit started but the cabinet temp was struggling to get cooler. The expansion valve is bad and is restricting refrigerant flow. Per Corey they would like the parts qwp (expedited freight). 02/03/21 Replaced TXV, filter drier and T-stat. Pressure tested with 200 psi of nitrogen for 15 minutes. Pressure held. Released nitrogen and puked deep vacuum. Turned on unit and observed temp dropping. It not quickly. Adjusted TXV and unit slowly started coming down to temp. Would have liked to see high side pressure a bit higher than what it is, but that’s all I can get out of it. Unit did come down to 34° and shut off. Observed a second cycle. Unit is running good at this time.
Melted the ice in the Follett Ice Machine bin m/n:DEV1650SG-60, s/n:J06661 . Drained by melting the ice w/hot water and scrubbed with a cloth and brushes the interior of the bin and bottom of both power heads . Removed the drop shoot and baffle and sanitized along with the sliding doors .using sanitizer cleaned and sanitized the interior of the bin walls and then using a. garden hose and potable water rinsed the interior. brushed the shoot and sanitized it. ran both power heads through wash cycle and confirmed proper operation before leaving.
checked out VHL Range unit and found that the 24 volt wires to the module was disconnected. tested power and only found 15 volts going to the module. will need a transformer. waiting on factory to id part. 12/21/20 returned with parts. removed bottom transformer and installed new transformer along with new module. checked operation by letting unit cycle on and off. also checked oven temp for calibration. all operation okay.
Tested unit, found steam coming out of door, pulled exhaust apart, found nipple corroded. Pulled apart, replaced brass 90 and nipple supplied by customer. Tested unit, still leaking, found pressure switch, had constantly heating. Will order new and return. ***No charge travel, miles & labor, recall to work order 148600 1/22/18 Installed new pressure switch, found fill valve hose melted. Repaired, tested unit, filled heat, kicked in contactor, sparked, found burnt up. Told customer due to unit constantly heating and they were using wires got hot melted water line and water, took out contactor, will order new and return. 1/29/18 Installed new contactor, tested unit, ran up to temp, let cycle, found steam leaking out of door. Pulled door, adjusted tabs and switched exhaust plate around. Tested unit, now okay.
Tested, found error code -99f on display had 1000 ohms off temp probe, found control board bad, will order new. Also customer wants 2 door gaskets, will return when receive parts **Travel & Miles billed on Work Order 148600 - 1/10/17 Installed new controller, tested unit, now okay, door is leaking but per Maintenance they will install new door gasket, did run water down exhaust to make sure was clear, was okay.
Found wiring burnt up, repaired wires found neutral side of switch stuck closed, had to remount element due to element hanging, bolts stripped could not test unit and plug in due to Customer serving food, told Customer needs new switch but do not know if motor is okay, Customer said Maintenance will check and wants switch sent to them they will install.
Found wiring burnt up, repaired wires found neutral side of switch stuck closed, had to remount element due to element hanging, bolts stripped could not test unit and plug in due to Customer serving food, told Customer needs new switch but do not know if motor is okay, Customer said Maintenance will check and wants switch sent to them they will install.
Customer stated unit was getting too hot they played with switch and knob then started working, I ran up to temp multiple times and let unit cycle to see if could get unit not to work could not unit would cycle on and off okay, temp was a little high, had set at 350 ran to 365 cut off cycled back on at 356, told Customer most likely issue with temp control and RTD sensor, told Customer to call if wants parts ordered, 3/7/17 Spoke to Frank he said he needs an okay for repairs from his Boss, would like an email sent to him with quote, Sent quote by email 3/7/17