Tested the Kettle unit and found the on-off switch on the kettle pot does not work. When jumped out the kettle comes on and heats. Will order parts and return. 11/27/19 Replaced potentiometer and knob, reassembled and tested, all okay.
Found kettle elements leaking water. Kettle is shot. If customer wants repaired will have to ship unit to Cleveland and they will advise if it can be repaired.