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Millbrook, AL 36054-3216
334-557-1661

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for millbrook, al

Rated 4.9 out of 5 stars based on 1433 customer reviews

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Smilin' Ryan!



Ryan was my technician this morning for the spring maintenance checkup to my system and it was the first time meeting him. As soon as I opened the door, his smiling face greeted me...and my dog, Tyson who has to run out and meet EVERYONE who visits. Ryan came in, put his shoe covers on, and proceeded to talk to and pet my dog. Of course that was probably because Tyson was literaly standing on Ryan's feet by that time. ;-) How refreshing it is to have someone come in my house for the first time, but act and feel as if they're a part of the family. Ryan was extremely gracious and understanding of my sleeping children and tried his best not to disturb them (if you've ever tried to wake a sleeping 17 year old boy, you'd understand!). He quickly, but efficiently, moved through the house explaining everything he was doing along the way. As a 'seasoned' customer of Air Now I've been through check ups like this before but I enjoyed the fact that Ryan didn't take that for granted and just assume that I knew everything he was going to do. Of course, it was all done with that characteristic, contagious smile on his face. I mean, come on...who can smile THAT MUCH at 8:00 in the morning!? (Whatever you guys put into your coffee there at Air Now, I'd like to get in on that, please!) After checking everything, he proceeded to explain the REME HALO light to me. I've heard the explanation before but I'll tell you....Ryan could sure sell ice to Eskimos in Alaska if needed. If I didn't have to confer with my husband, I would have bought one right then and there! Great employee you've got in Ryan...I think he's a keeper, Air Now! :-)