Very knowledgeable service technician. Clear explanations and recommendations. Polite and courteous.
Ken Bradley performed my Fall tuneup yesterday, and he did a fantastic job. He was very thorough and very knowledgeable about the system and able to explain how things work and how the issue affect the performance.
Great service! Ken is excellent. He is very detailed and explains everything so well. I would like for him to do my inspections every time.
He do a great job of explaining all that he did today!
Michael was an absolute professional, courteous and knowledgeable rep of your company! I couldn't have asked for better service! Michael, could you please go ahead and e-mail me a receipt for my UV installation. THANK YOU SO Very much! Louise Morton
it has been stated that "A chain is only as strong as its weakest link.". And that "One rotten apple can spoil the whole barrel or bunch". Well, I can attest to the facts that Ken is a very strong and reliable link, and is a keeper amongst the "barrel/bunch" or thr myriad in his profession. He is a true professional who is exceedingly conscientious of his work. Ken is respectful, very knowledgeable, thorough, trustworthy and it is evident that he takes pride in his work. He really does pay attention to detail and doesn't take short cuts. When he discovers problems he does what is necessary to promptly "fix the problem" and in turn helps to "school" fellow technicians. He is the one to call ... ask for "KEN" by name. Whenever I have encountered those who lack the aforementioned attributes that consummate professionals such as Ken possesses, I take notice and I ensure that my concerns are duly noted. Because I have been pleased with Ken's professionalism and competence, I HIGHLY RECOMMEND KEN BRADLEY for your HVAC work and/or concerns ... specifically ask for KEN, for his work has continually been well done, and gets all 5 Stars!
Please clone Adam! He is amazing! He so efficient and thorough! He took his time explaining all of my options and made sure I was secure in my decision before moving forward. Adam is a great representation of the company, and I hope you all hire more like him!
Adam was very thorough and informative. He asked detailed questions and listened tentatively to ensure he understood my concerns. He made sure that I was comfortable with his explanations as well. He offered excellent customer service!
Did a great job, very personable. Explains what needs to be done with good explanation
Ken responded to our weekend call for help with our HVAC system. His knowledge, experience and professional advice was helpful.
No heat call. Fractured and rusted heat exchanger on Payne gas furnace package unit. Very bad.
Fall inspection and safety check on heating and air on Goodman heat pump. Installed Reme Halo replacement cell.
Installed new Lennox evaporator coil in Millbrook
Removed leaking coil in Millbrook
Adjust blower speed on indoor blower variable speed.
Fall maintenance complete on heating system
Heating maintenance on American Standard heat pump in Millbrook
Heating maintenance in American Standard air handler in Millbrook
Measuring outdoor unit amp draw on Lennox heat pump in Millbrook
Performing heating maintenance on Trane gas furnace in Millbrook
Fall check-up on heating and air.
Fall maintenance on 15 yr old RUUD heat pump.
Charging Lennox system after evaporator coil changeout in Prattville
Heating and AC maintenance in Prattville, AL