Great work! Had a super old furnace that broke, of course during the coldest weather. Ben was able to remove it and install the new one in no time. Kept me in the loop about everything, and house went from 40 degrees to 65 super quickly! So grateful he was so knowledgeable and efficient. Couldn’t have asked for a better tech!
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I had a great experience with Derrick from Dor-Mar Heating and Cooling. He was honest, professional, and did an excellent job getting my furnace back up and running. Derrick was very informative, took the time to explain what was going on, and was not pushy at all, which I really appreciated. It’s refreshing to work with a technician who’s knowledgeable and straightforward. Highly recommend Derrick and Dor-Mar Heating and Cooling!
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Calob, knowledgeable, efficient and very professional, would welcome him back any time. All the Best, Bruce Beacom
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Calob was great. He was very professional and he resolved my issue quickly. Thank you
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Travis was very efficient and explained things well He was obviously.experienced as he solved my problem and fixed it I would request him the next time I need service
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Quality work done, our technician was reliable and professional. Additionally they were able to get us scheduled and serviced almost immediately. Thank you!
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Bryson Allen-Grover and Steve Hixon were both fantastic. They got the job done. Even with the delay of getting the gas turned off. — but they were in it and got it all fixed and everything is warming back up.
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Again, Derek was very professional and knew what he was doing very well. Thank you so much for having a employee like Derek. Thanks, Brenda
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Today, I addressed an issue with a tankless water heater installed about two years ago. The client reported an error code 12, indicating an exhaust/gas problem. Upon inspection, I noticed a large icicle obstructing the vent. Using a heat gun, I carefully melted the icicle to restore proper ventilation. After ensuring the vent was clear, I conducted multiple tests by running various faucets. The error code did not reappear, confirming the issue was resolved. The water heater is now functioning correctly.
Upon inspection, the system was correctly configured for an inverter-driven compressor. However, the electric heat was not switching over automatically. I adjusted the thermostat settings to enable dual fuel capability, ensuring the system would switch to emergency heat when needed. Specifically, I set the changeover temperature to 20°F. This adjustment guarantees that the system will operate in emergency heat mode whenever the outside temperature drops below 20°F, optimizing energy efficiency and performance during colder weather. The system is now fully functional, providing reliable heating even in extreme conditions.
I scheduled the customer's yearly plumbing maintenance for their New Albany, Ohio home.
Upon arrival, I found the system operational, despite the customer having previously shut it down due to a whistling sound. A thorough inspection of the heat pack and blower motor revealed no issues. However, the filter rack was undersized for the equipment, and the customer had been using a MERV 12 filter. This likely caused the system to starve for air, leading to the whistling sound. I replaced the MERV 12 filter with a MERV 8 filter, which is more suitable for the equipment. No other issues were found, and the system is now functioning properly.
We successfully completed an energy-efficient system installation on Monday or Tuesday morning. This project included a comprehensive 10-year parts warranty and a 1-year labor warranty, ensuring peace of mind for our client. Additionally, we offered a 18-month 0% financing option, allowing for a more manageable payment plan. Our financing also featured a long-term, low monthly payment structure with no early payoff penalties, providing flexibility and financial ease. Our team meticulously ensured that the installation met all industry standards and provided optimal performance for the client's needs.
Recently, I completed a comprehensive HVAC inspection and maintenance service. This involved a thorough evaluation of the entire heating, ventilation, and air conditioning system. I checked for any signs of wear and tear, ensured all components were functioning optimally, and performed necessary cleaning and adjustments. Additionally, I provided detailed recommendations for any required repairs or upgrades to enhance system efficiency and longevity. The work was completed with precision and attention to detail, ensuring the system operates at peak performance.
Service technician called out to service a gas furnace in Pataskala OH
I provided a comprehensive estimate for the repair work needed. The assessment included a thorough inspection of the damaged area, identification of necessary materials, and a detailed breakdown of labor costs. I explained the repair process, including any preparatory steps, and highlighted the expected timeline for completion. The estimate was clear and transparent, ensuring the client understood all aspects of the work involved.
Recently, we completed a comprehensive HVAC service that encompassed both labor and materials. Our team began by conducting a thorough inspection of the existing system to identify any issues. We replaced worn-out components, including the air filter and capacitor, ensuring optimal performance. Additionally, we cleaned and lubricated the system's moving parts to enhance efficiency. The ductwork was meticulously inspected for leaks and cleaned to improve indoor air quality. Finally, we tested the system to confirm it was functioning correctly and provided detailed recommendations for future maintenance.
Upon receiving the customer's request, I conducted a thorough assessment of the plumbing issue. After evaluating the problem, I provided a detailed estimate outlining the necessary repairs and materials. The customer reviewed and approved the estimate, allowing me to proceed. I replaced the faulty pipes, ensuring all connections were secure and leak-free. Additionally, I inspected surrounding areas for potential issues and made minor adjustments as needed. The job was completed efficiently, and the customer was satisfied with the results.
Recently, I completed a comprehensive service on a residential HVAC system, ensuring its optimal performance. This involved a thorough inspection of all components, including the compressor, condenser, evaporator coils, and air handler. I replaced any worn-out parts, such as the thermostat, capacitor, and filters, to guarantee efficient operation. Additionally, I meticulously cleaned and lubricated the system to prevent future issues. With a decade of experience in this field, I provided a full one-year warranty on all parts and labor, reflecting my commitment to quality and customer satisfaction.
I attempted to unthaw the frozen water lines for an hour and a half, but they remained frozen. Upon further inspection, I identified the split in the CPVC water lines, which were leaking. I carefully examined the affected area to determine the extent of the damage. After assessing the situation, I provided a detailed estimate for the necessary repairs, ensuring all potential issues were addressed.
Upon inspection, the heat pac was found to be non-functional and in need of replacement. I carefully removed the old unit, ensuring no damage to surrounding areas. I then installed a new, high-quality heat pac, making sure it was securely connected and tested for proper functionality. The new heat pac was calibrated to ensure optimal performance, providing reliable warmth. The job was completed efficiently, leaving the area clean and the new unit fully operational.
The furnace maintenance was successfully completed, ensuring optimal performance. We meticulously cleaned the carbon buildup on the flame sensor, enhancing the system's efficiency. Both the blower and inducer motor were assessed for amp draw, confirming they operate within acceptable parameters. During the inspection, high radon levels were detected. We discussed potential mitigation options, and the customer expressed interest in a system that could be installed in a location other than outside the house. Our team is prepared to explore and implement suitable solutions to address this concern.
Upon inspection, it was determined that the unit requires a new heat exchanger to ensure optimal performance and efficiency. After discussing the issue with the customer, they approved the replacement. I meticulously assessed the current system, ensuring all necessary components and tools were prepared for the installation. The old heat exchanger was carefully removed, and the new one was installed with precision. The unit was then tested to confirm that it operates correctly and efficiently. The customer was informed that the installation will be completed tomorrow, ensuring they have a fully functional unit soon.
