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Overall Experience
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Overall Experience
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Justin was absolutely fantastic!! This was our first experience using this company and it couldn’t have been any better. He was prompt and informative and was detailed about what he need to do at our condo!! We will call to have him install something in our condo. He is the best!!
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Steve fixed it and was polite and professional. He knew what he was doing. A+
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Steve was very knowledgeable and walked me through everything he was doing.
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The serviceman arrived to flush my hot water tank but advised me that due to the age (11 years) he wouldn’t advise it because it could cause problems I wasn’t already experiencing. It had never previously been flushed. I appreciated his honesty.
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Once I was informed that he was arriving, he came within 15 minutes. Polite and knowledgeable about his work
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Upon inspection, the vent motor was found to be malfunctioning, causing inadequate airflow throughout the system. I began by carefully disassembling the vent housing to access the motor. After identifying the faulty motor, I replaced it with a high-quality, energy-efficient unit. I ensured all connections were secure and tested the new motor to confirm proper operation. The airflow was restored, and the system was running smoothly. I reassembled the vent housing and conducted a thorough inspection to ensure everything was in working order. The customer was pleased with the improved performance and efficiency of their ventilation system.
I meticulously cleaned the flame sensor, ensuring it was free from any soot, dust, or debris that could interfere with its function. Using a fine-grit sandpaper, I gently scrubbed the sensor to remove any buildup. I then inspected the area for any remaining particles and cleaned it thoroughly with a soft cloth. This process ensures optimal performance and safety of the appliance, preventing potential malfunctions and enhancing efficiency.
Upon inspection, the existing furnace was found to be outdated and inefficient. After discussing the options with the client, it was decided to replace the furnace with a more energy-efficient model. I coordinated the replacement, ensuring all necessary permits and safety checks were completed. The old furnace was carefully removed, and the new unit was installed, including the ductwork and necessary connections. Performance tests were conducted to confirm optimal operation, and the client was provided with detailed instructions on the new system's usage and maintenance. The job was completed to the client's satisfaction, enhancing both comfort and energy efficiency.
Upon arrival, I conducted a thorough inspection of the furnace system to ensure it was operating correctly. The thermostat was exhibiting unusual behavior, failing to maintain the desired temperature settings. I began by examining the thermostat's wiring and connections, ensuring everything was securely and correctly installed. After confirming the wiring was intact, I tested the thermostat's functionality using diagnostic tools. The issue was identified as a faulty thermostat, which was promptly replaced with a new one. Post-replacement, I calibrated the new thermostat to ensure it accurately maintained the set temperature. The furnace was then tested to confirm it was running efficiently with the new thermostat. The system is now fully operational, providing consistent and reliable heating.
I successfully completed the replacement of the existing furnace and air conditioning unit. The old systems were carefully dismantled, and the new units were installed with precision. I ensured that all components were properly connected and tested to guarantee optimal performance. Additionally, I cleaned up the work area, disposing of old materials responsibly. The new systems are energy-efficient and designed to provide reliable heating and cooling. The job was completed on schedule, and the client is now enjoying improved comfort and efficiency.
Upon inspection, I found that the inducer of the furnace was accumulating water, which is a critical issue that needs immediate attention. To prevent further damage, I carefully pulled the plug to allow the furnace to release all the collected water. This action ensured that the system could operate safely until the installers arrive to address the root cause. I ensured that the process was handled with precision to avoid any potential hazards. The furnace is now in a stable condition, and the collected water has been safely expelled. This temporary measure will maintain system integrity until the permanent solution is implemented.
Upon arrival, I inspected the furnace and identified a malfunctioning ignitor as the root cause of the issue. After replacing the faulty ignitor with a new one, I conducted a thorough test to ensure proper functionality. The furnace is now operating efficiently, providing reliable heating. The system was cleaned, and all components were checked for optimal performance.
Upon receiving the call, I promptly inspected the B vent system to identify the source of the water leak. After thorough examination, I discovered that the leak was due to a damaged vent cap. I replaced the damaged cap with a new, high-quality one, ensuring a secure fit. Additionally, I checked the surrounding area for any signs of corrosion or wear. To prevent future leaks, I applied a protective sealant around the joints. The system is now functioning efficiently, with no signs of water leakage.
Upon arrival, I assessed the area where the hole was located. The hole appeared to be a result of wear and tear, measuring approximately 6 inches in diameter. To begin the repair, I cleaned the surrounding area to ensure a smooth and secure application of the patch. I then selected a high-quality, weather-resistant tape suitable for the surface type. Carefully, I cut a piece of tape large enough to cover the hole completely, ensuring a margin around the edges for better adhesion. After positioning the tape over the hole, I pressed it firmly to eliminate any air bubbles and ensure a tight seal. Finally, I inspected the patch to confirm it was secure and would effectively prevent further damage. The repair was completed efficiently, restoring the integrity of the surface.
The furnace replacement process began with a thorough inspection of the existing system to identify any issues. I carefully dismantled the old furnace, ensuring all components were safely removed. A new, energy-efficient furnace was then installed, complete with fresh ductwork and necessary connections. Rigorous testing was conducted to confirm optimal performance and safety. The job concluded with a detailed walkthrough, explaining the new system's features and maintenance tips.
I began by inspecting the dampers to ensure they were fully open, allowing for optimal airflow. Upon discovering that some dampers lacked control levers, I discussed the benefits of installing them with the customer. These levers provide easier manual control and enhance system efficiency. To address this, I placed an order for five damper control levers. This proactive step will improve the system's functionality and ease of use for the customer. The installation of these levers will be scheduled at a convenient time.
During the inspection, I conducted a combustion efficiency test and found that the oxygen levels were significantly low. I explained the implications of this issue to the customer and recommended a new furnace to ensure optimal performance and safety. The customer agreed and signed for the replacement, confident in the improved efficiency and reliability of the new system.
