Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Aaron is the best on the whole I am a big fan of Dor-Mar highly recommended
Overall Experience
Quality
Price
Convenience
Skylar was very helpful and friendly in setting up my account and the appointment. I was completely floored when she said a technician could come today. JT arrived on-site in under 2 hours (and its season here); that's incredible! He is very professional, extremely thorough and most important, honest. I am thrilled to have found my new HVAC and pool heater repair company! Thanks, Dor-Mar, Skylar and JT!! You're AMAZING!!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Upon arrival, I found the basement water level at an inch, though it had previously reached knee height. I thoroughly inspected the plumbing system, which was accessible due to the open ceiling and basement size. No leaks or drips were observed in the drainage system when the house was fully operational. Both water heaters appeared functional, though they had absorbed some water. The sump pump, three years old, was initially off, but it activated immediately upon turning the breaker back on, effectively managing the water. The grinder pump also operated intermittently. Based on these observations, the flood was likely due to a tripped sump pump and grinder pump, possibly caused by a storm-induced power flicker. The client plans to have HVAC inspected for proper functioning.
During the service, we identified multiple stacks in the home. The client reported a clog in one particular stack, which is believed to be connected to a washing machine, a toilet, and a deep sink in the basement. We attempted to resolve the issue using our large snaking machine, but we lacked the necessary screen for the camera and the appropriate heads to remove potential roots. Consequently, we will return on Monday morning equipped with the correct heads and screen to thoroughly address the clog and ensure the stack functions properly. Our goal is to provide a comprehensive solution to the client's plumbing issue.
A client contacted us regarding a gas leak near the water heater we installed the previous day. Upon arrival, I used a soap and water solution to create bubbles around the suspected area. This method quickly identified the leak's source. I tightened the affected nut, which successfully stopped the leak. After confirming that the leak was resolved, I ensured everything was secure and functioning properly. The water heater is now safe and operational.
Our team successfully completed the plumbing work by carefully cutting a designated section of the wall to access the existing drain pipe. We meticulously plumbed the new drain according to all relevant codes and standards, ensuring compliance and efficiency. Additionally, we connected all associated plumbing components, guaranteeing a seamless integration with the existing system. Our work was precise and professional, focusing solely on the plumbing aspects. It is important to note that while we handled the plumbing, the responsibility for any drywall repair is not included in our scope of work.
This estimate details the replacement of all existing ABS drain lines with new PVC drain lines. The work involved cutting access holes in the kitchen ceiling to remove and replace the existing drain piping. The toilet drain was also replaced, and a new flange was installed. Additionally, the shower drain and P-trap were removed and replaced with new PVC piping. To facilitate access, the vanity was removed, and a hole was cut in the wall behind it to tie into the existing vent and run a new drain line for proper connection. All new PVC drain lines were tied into the existing vent system and connected to the existing ABS piping in the basement. This estimate covers drain line replacement only. After plumbing repairs are completed, we are not responsible for any drywall, ceiling, or wall repairs resulting from access or installation. Any additional work or unforeseen issues beyond the scope of this estimate will require a written change order and may result in additional charges.
Upon arrival, I conducted a thorough inspection of the defrost control panel. During the examination, I identified an issue with stray voltage emanating from the control panel. This stray voltage posed a potential safety hazard and could lead to inefficiencies in the system's operation. I meticulously traced the source of the voltage, ensuring all connections were secure and properly insulated. After resolving the issue, I performed a series of tests to confirm that the stray voltage had been eliminated and that the system was operating within safe parameters. The defrost control panel is now functioning correctly, ensuring optimal performance and safety.
Upon receiving the order, I promptly coordinated with the supplier to ensure timely delivery of the necessary parts. Once the parts arrived, I carefully inspected each item to confirm they matched the specifications required for the job. I then organized and cataloged the parts in our inventory system for easy access during the repair process. This meticulous preparation allowed our team to efficiently address the client's needs, ensuring a smooth workflow and timely completion of the repair.
Upon inspection, the belt was found to be broken, which was promptly replaced. The new belt was installed correctly, ensuring the system operates smoothly. Additionally, I greased the bearings on the motor and blower wheel to enhance performance and reduce friction. This maintenance work ensures the system runs efficiently and quietly. The equipment is now fully functional, and I verified its performance to confirm everything is operating as intended.
I scheduled the customer's yearly plumbing maintenance for their standard hot water tank in Columbus, Ohio.
I scheduled the customer's yearly plumbing maintenance for their Newark, Ohio home.
Upon inspection, it was determined that the pressure tank valves required replacement due to wear and tear, which was causing inconsistent water pressure. I began by shutting off the water supply to ensure safety. Next, I drained the pressure tank to remove any residual water. After draining, I carefully removed the old valves, taking care to note their positions for proper reinstallation of the new ones. The new valves were then installed, ensuring a secure fit and proper alignment. I refilled the pressure tank and turned the water supply back on, testing for leaks and confirming that the pressure levels were within the desired range. The job was completed efficiently, restoring optimal water pressure and functionality.
Upon arrival, I assessed the heating system and identified that the heating element was faulty. I proceeded to safely disconnect the power supply to ensure a secure working environment. The old heating element was carefully removed, and I inspected the surrounding components for any signs of damage or wear. After confirming that the area was clear, I installed a new, high-quality heating element, ensuring all connections were secure and properly insulated. I then tested the system to verify that the new heating element was functioning correctly. Finally, I cleaned up the workspace and provided a detailed report of the work performed.
Upon arrival, I began by searching for a misplaced ball, which was not found. I then opened the coil door, discovering rust and mold. Further inspection of the system revealed additional rust and mold in the furnace cabinet. I conducted a thorough analysis using a combustion analyzer, identifying several issues that required attention. I explained the different readings to the client, ensuring they understood the necessity of replacing the furnace. The client is considering financing options, either paying cash outright or opting for 60 months of 0% financing through a qualified system. If the client approves and is available, the installation is scheduled for Monday.
