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DorMar/Trevon were very professional & efficient. In efforts to save me money, they had me troubleshoot a few items & when that didn’t work I was able to send them the model# so that they had the parts needed on 1st visit. Very pleased!
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Took the time to look things over and cleaned parts that fixed the problem. Even sent us an estimate if cleaning it wasn’t enough to let us know what needed to be done.
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Anthony went above and beyond what I was expecting. Even answered a couple of other questions and offered to call someone to help fix them.
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Service technician called out to service a leaking humidifier in Nashport OH
I successfully installed a state-of-the-art smart thermostat, enhancing the home's energy efficiency and comfort. The process began with a thorough assessment of the existing system and compatibility checks. I then carefully removed the old thermostat, ensuring no damage to the existing wiring or wall. After mounting the new thermostat, I connected all necessary wires and calibrated the settings to optimize performance. The new device features advanced programming options, remote access, and energy usage reports, providing the homeowner with greater control and savings. Testing confirmed that the system operates flawlessly, and I provided a detailed demonstration of its features and functionalities.
Licensed HVAC company responding to a residential furnace service call to diagnose and repair a heating system and to restore proper operation/ensuring the system is back to operating safely and efficiently.
Licensed HVAC/Plumbing company providing repairs on a standard hot water tank in Newark OH
I contacted Softness Co. to obtain the necessary RA number for a tankless water heater. Once the RA number was received, I coordinated with our team of plumbers to initiate the warranty process. The plumbers were instructed to gather all required documentation and contact the warranty provider to ensure the tankless water heater is covered. This involved verifying the model and serial number, as well as any relevant installation details. The goal was to expedite the warranty claim to minimize any inconvenience to the customer.
I was contacted to address a significant plumbing issue that required immediate attention. Upon arrival, I conducted a thorough inspection and identified a major leak in the main supply line. I explained the situation and proposed a detailed plan to repair the leak, including replacing the damaged section of the pipe. I efficiently completed the repair, ensuring all connections were secure and leak-free. Additionally, I provided the customer with tips on maintaining their plumbing system to prevent future issues. Despite my efforts, the customer decided to go with another company.
I successfully diagnosed the issue with the HVAC system and identified the necessary parts for repair. I promptly placed the order and coordinated with the supplier. The parts are expected to arrive today, ensuring a swift resolution to the problem. I will be available to install the parts as soon as they are delivered, restoring full functionality to the system.
Upon assessing the issue, I identified the necessary parts required for the repair. I promptly placed the order, ensuring that the correct components were selected. I communicated the expected delivery timeframe of 3-5 days to the client. I explained the importance of these parts for the successful completion of the repair. I reassured the client that I would be available to install the parts as soon as they arrived, minimizing any downtime. I emphasized my commitment to providing a high-quality service and a seamless repair process.
Upon assessing the issue, I identified the necessary parts required for the repair. I promptly ordered these parts, ensuring they were from a reputable supplier known for quality and reliability. While waiting for the parts to arrive, I provided a temporary solution to minimize inconvenience. Once the parts were delivered within the expected timeframe of 7-10 days, I efficiently installed them, ensuring everything functioned correctly. Throughout the process, I maintained clear communication, keeping you informed about the status of the parts and the expected completion time. The job was completed to your satisfaction, restoring full functionality.
I successfully replaced the inducer motor in the HVAC system. First, I carefully shut down the system to ensure safety. I then accessed the motor, removed the old one, and inspected the surrounding components for any damage or wear. After confirming everything else was in good condition, I installed the new inducer motor, ensuring all connections were secure and properly aligned. I tested the motor to verify it was functioning correctly and then restarted the system. The new motor operated smoothly, indicating the replacement was successful and the system is now running efficiently.
I inspected the toilet as requested, but the client indicated the issue was with the floor drain. They mentioned it had never clogged until after radon work. Upon inspection, I found a strainer and a black plug obstructing the drain. Removing these components allowed the drain to function properly, resolving the water issue.
We were called to provide a plumbing estimate for a water heater issue. Upon inspection, it was found that the installed water heater was the wrong size, and the venting was incorrect. The water heater, standing at approximately 58 inches tall, required a shorter vent to be run properly. We assessed the situation and provided an estimate for a 40-gallon short water heater, ensuring it meets the client's needs and complies with safety standards.
Upon inspection, it was determined that the unit's venting was not pitched correctly, which could lead to potential safety hazards and inefficiencies. To ensure safety and proper functioning, I refrained from touching the system. Instead, I applied a red tag to the unit, clearly stating the recommendation to not use it until the venting issue is resolved. This action was taken to prevent any possible damage or risks associated with improper venting.
