Quality work done, our technician was reliable and professional. Additionally they were able to get us scheduled and serviced almost immediately. Thank you!
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Bryson Allen-Grover and Steve Hixon were both fantastic. They got the job done. Even with the delay of getting the gas turned off. — but they were in it and got it all fixed and everything is warming back up.
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Again, Derek was very professional and knew what he was doing very well. Thank you so much for having a employee like Derek. Thanks, Brenda
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Very quick response. Service technician was friendly, thorough, and walked me thru the diagnostics & quickly identified problem. Showed me how to work it if problem persists until root cause is fixed.
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Jayden was nice, friendly knowledgeable, professional got the job done quick, in and out.
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Preston was very nice, knowledgeable and concerned about the issues and noises the furnace was making.
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Our team successfully completed a project involving the installation of new components. The necessary parts were expected to arrive between February 7th and February 10th. We efficiently scheduled the installation for February 11th, ensuring minimal disruption. Our skilled technicians meticulously prepared the site, installed the new parts, and conducted thorough testing to confirm everything was functioning correctly. We took care to clean up the area and provide detailed instructions for ongoing maintenance. The project was completed on time, and the client was very satisfied with the quality of work and professionalism displayed throughout the process.
Today, I successfully installed a new high-efficiency furnace for a customer. The process began with a thorough assessment of the existing system to ensure compatibility with the new unit. I carefully removed the old furnace, taking care to disconnect all wiring and ductwork. The new furnace was then installed, with precise attention to all connections and safety protocols. I conducted a series of tests to confirm that the new system was functioning optimally, ensuring energy efficiency and reliable performance. The customer was informed about the new system's features and maintenance tips. Overall, the installation was completed to the highest standards.
This estimate includes the complete replacement of the existing gas line from the gas meter to the furnace, ensuring it meets all safety and code requirements. The new installation will feature black iron gas pipe, which is more durable and suitable for commercial use. Additionally, a stub-out will be installed to facilitate future gas appliances. The current gas piping is not compliant with NFPA 54, which prohibits the use of street fittings in commercial gas lines. Therefore, replacing the existing line is essential for safety and regulatory compliance. The quoted price covers all necessary materials and labor, ensuring a thorough and professional job. The work is scheduled for either Tuesday or Wednesday.
Upon inspection, the furnace was found to be operational, but there was an issue with the pressure switch tube. The tube, which is a crucial component for the furnace's proper functioning, had accumulated debris. This debris was obstructing the airflow and preventing the pressure switch from closing properly. I carefully cleaned the pressure switch tube, removing all the debris to ensure unobstructed airflow. After cleaning, I tested the furnace to confirm that the pressure switch was functioning correctly and that the furnace was running efficiently. The system is now operating smoothly, and the homeowner can expect reliable heating performance.
Upon arrival, I inspected the unit, which was running continuously as reported. Despite the continuous operation, all components appeared to be functioning correctly. I thoroughly cleaned the flame sensor to ensure optimal performance. Noticing the filter was slightly dirty, I advised the customer to replace it for better efficiency. The thermostat was set to 76 degrees, which I explained might be challenging to achieve, especially given the current cold weather. I recommended maintaining the temperature between 68-72 degrees for ideal comfort and efficiency. The customer appreciated the detailed explanation and took my advice to improve the unit's performance.
Upon inspection, it was determined that the furnace required a new internal breaker to ensure optimal performance and safety. I carefully accessed the furnace's internal components, identified the faulty breaker, and safely removed it. After selecting the appropriate replacement breaker, I installed it precisely, ensuring all connections were secure and properly insulated. The furnace was then tested to confirm the new breaker was functioning correctly, restoring the system's reliability and efficiency. This meticulous process guarantees the furnace operates safely and effectively.
Upon arrival, I found the unit operational. The client reported that when the furnace fails to work, it displays a regular status code. I advised the client to contact us again if the issue recurs. To address the problem, I recommended installing a thermostat to help monitor and manage the furnace's performance more effectively. This should provide better insights into the system's status and potentially prevent future malfunctions. I ensured the client understood the importance of the thermostat in maintaining the furnace's efficiency and reliability.
water was leaking from the flue pipe, which was causing carbon monoxide to enter the home. A thorough examination revealed multiple holes in the flue pipe, compromising its integrity. Given the unit's age, condition, and the extent of the water damage, we recommended a replacement. We red-tagged the unit and informed the customer of this necessity. They agreed and signed an estimate for a high-efficiency furnace installation, scheduled for the next afternoon. To prevent potential freezing, we left two heaters with the customer. We will return once it is safe to access the roof and determine the root cause of the water leak.
Upon inspection, I identified a significant leak originating from the flue. I carefully disassembled the affected area, ensuring all components were safely set aside. After thorough cleaning, I replaced the damaged flue section with a high-quality, durable material. I reassembled everything, ensuring a secure and leak-proof seal. Post-installation, I conducted a comprehensive test to confirm the leak was resolved, leaving the area clean and safe.
Upon receiving the service request, I promptly assessed the air handler and identified the need for heat strip replacement. I sourced the appropriate replacement parts and proceeded with the installation, ensuring all connections were secure and the unit functioned optimally. After completing the task, I verified the system's performance and confirmed that the air handler was operating efficiently. Finally, I collected the payment as per the company's policy, ensuring all documentation was accurately completed and submitted.
I conducted a thorough furnace inspection, starting with a detailed examination of the exhaust pipe. Adjustments were made to prevent freezing, ensuring optimal performance. The intake was reconfigured to draw air from the basement instead of outside, providing a temporary solution. I also cleared any blockages in the drains to maintain efficient drainage. Throughout the process, I verified that the system was operating correctly, checking all components for proper function. The furnace was left in a fully operational state, ready for continued use.
Upon receiving a call about a faint electrical odor, I conducted a thorough inspection. I operated the furnace for 20 minutes, carefully monitoring and recording the amperage draws. Additionally, I performed a detailed combustion analysis to ensure optimal performance. Despite the initial concern, no issues were detected with the furnace. The system was found to be functioning correctly, and the faint odor was attributed to a minor, non-hazardous electrical issue.
I completed the task of replacing the existing gas line from the meter to the interior of the house. The current setup features a combination of black iron and galvanized pipes with several problematic areas. I meticulously assessed the system, removed the old pipes, and installed new, high-quality gas lines to ensure safety and efficiency. The new installation adheres to all relevant codes and standards, providing a reliable and secure gas supply.
I was tasked with replacing several critical components in the furnace to ensure it operates efficiently and safely. First, I replaced the control board, which is essential for the furnace's overall functionality. Next, I replaced the inducer motor, which is responsible for drawing combustion gases out of the furnace. Finally, I replaced the flame sensor, which is crucial for detecting the presence of a flame and ensuring the furnace shuts off if the flame is not detected. All parts used were under warranty, and I ensured that the furnace was functioning correctly before completing the job. Payment was collected upon completion.
