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Justin was absolutely fantastic!! This was our first experience using this company and it couldn’t have been any better. He was prompt and informative and was detailed about what he need to do at our condo!! We will call to have him install something in our condo. He is the best!!
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Steve fixed it and was polite and professional. He knew what he was doing. A+
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Steve was very knowledgeable and walked me through everything he was doing.
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The serviceman arrived to flush my hot water tank but advised me that due to the age (11 years) he wouldn’t advise it because it could cause problems I wasn’t already experiencing. It had never previously been flushed. I appreciated his honesty.
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Once I was informed that he was arriving, he came within 15 minutes. Polite and knowledgeable about his work
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Aaron did a great job. He had the knowledge and the drive to identify the problems causing the furnace drain problem and took steps to improve them. He provided excellent communication along the way. He said the pump should not have been placed on a cold concrete floor and the drain pipe should not have been extended to the bottom floor of the pump. The float trigger in the pump also sticks at times. He shortened the pipes.
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Upon receiving the call, I promptly inspected the B vent system to identify the source of the water leak. After thorough examination, I discovered that the leak was due to a damaged vent cap. I replaced the damaged cap with a new, high-quality one, ensuring a secure fit. Additionally, I checked the surrounding area for any signs of corrosion or wear. To prevent future leaks, I applied a protective sealant around the joints. The system is now functioning efficiently, with no signs of water leakage.
Upon arrival, I assessed the area where the hole was located. The hole appeared to be a result of wear and tear, measuring approximately 6 inches in diameter. To begin the repair, I cleaned the surrounding area to ensure a smooth and secure application of the patch. I then selected a high-quality, weather-resistant tape suitable for the surface type. Carefully, I cut a piece of tape large enough to cover the hole completely, ensuring a margin around the edges for better adhesion. After positioning the tape over the hole, I pressed it firmly to eliminate any air bubbles and ensure a tight seal. Finally, I inspected the patch to confirm it was secure and would effectively prevent further damage. The repair was completed efficiently, restoring the integrity of the surface.
The furnace replacement process began with a thorough inspection of the existing system to identify any issues. I carefully dismantled the old furnace, ensuring all components were safely removed. A new, energy-efficient furnace was then installed, complete with fresh ductwork and necessary connections. Rigorous testing was conducted to confirm optimal performance and safety. The job concluded with a detailed walkthrough, explaining the new system's features and maintenance tips.
I began by inspecting the dampers to ensure they were fully open, allowing for optimal airflow. Upon discovering that some dampers lacked control levers, I discussed the benefits of installing them with the customer. These levers provide easier manual control and enhance system efficiency. To address this, I placed an order for five damper control levers. This proactive step will improve the system's functionality and ease of use for the customer. The installation of these levers will be scheduled at a convenient time.
During the inspection, I conducted a combustion efficiency test and found that the oxygen levels were significantly low. I explained the implications of this issue to the customer and recommended a new furnace to ensure optimal performance and safety. The customer agreed and signed for the replacement, confident in the improved efficiency and reliability of the new system.
Upon arrival, I first consulted with the store manager about the unusable toilet. I then inspected the toilet and discovered it was significantly wobbly, indicating it needed to be removed and reset to ensure proper use and stability. I carefully disassembled the toilet, paying attention to each component to avoid any damage. After resetting the toilet, I ensured it was securely anchored to the floor to prevent any future wobbling. Additionally, I conducted a thorough walkthrough of both the interior and exterior of the store to check for any visible signs of water leaks. No active leaks or indications of water leaks were found during this inspection.
I successfully completed a hot water tank flush, ensuring optimal performance and efficiency. During the process, I thoroughly inspected the flue pipe and identified signs of wear and potential safety hazards. Based on my assessment, I recommended replacing the existing flue pipe to prevent any future issues. I then installed the new flue pipe, ensuring it was properly aligned and securely attached to the tank. This crucial step enhances the safety and functionality of the hot water system. Additionally, I checked for any leaks or damage and made necessary adjustments to guarantee a leak-free operation.
Upon inspection, the blower motor was found to be non-functional. I carefully diagnosed the issue and confirmed that the motor had failed. The customer opted to source their own replacement parts. I provided detailed guidance on the removal process, ensuring the customer understood each step. After the customer installed the new parts, I assisted in reassembling the system and conducted a thorough test to ensure the new blower motor was functioning correctly. The system is now operating efficiently.
Recently, we successfully installed a comprehensive mitigation system designed to protect the property from potential hazards. The system included advanced sensors, automatic shut-off valves, and a robust drainage solution. Our team meticulously calibrated each component to ensure optimal performance. We also provided thorough training to the homeowner on system operation and maintenance. This proactive measure significantly reduces the risk of damage from unforeseen events, ensuring peace of mind.
Upon inspection, it was determined that the refrigeration system had completely lost its refrigerant. Given the system's age and the cost of potential repairs, it was recommended to replace the entire unit. Additionally, sourcing parts for the outdated refrigerant may prove challenging. A detailed replacement estimate has been sent to the customer via email, outlining the necessary steps and associated costs for a new system installation.
Upon arrival, the unit had tripped due to a pressure switch fault. Upon inspection, I discovered that the pressure switch tube was clogged. I carefully blew out the tube, restoring the system's functionality. Next, I conducted a combustion analysis and found that the oxygen levels were low, indicating an early stage of failure in the secondary heat exchanger. To ensure the customer's safety, I confirmed that they had carbon dioxide alarms installed throughout the house. Finally, I placed an order for the necessary heat exchanger replacement parts.
I visited the unit and assessed the HVAC system thoroughly. I gathered all necessary information, including model numbers, serial numbers, and any visible signs of damage or wear. I explained the situation to the customer and provided them with a detailed quote based on the assessment. I emphasized the importance of waiting for the insurance company's response before making any decisions. The customer appreciated the detailed information and is now waiting for the insurance company's decision.
Today, I attempted to contact Nick regarding a scheduled service. Unfortunately, I was unable to reach him directly. I spoke with Ryan, the bartender, who informed me that Nick typically arrives later in the afternoon. I left my name and contact information with Ryan, ensuring that we would attempt to connect with Nick during the upcoming week. I emphasized the importance of scheduling a convenient time for the service, aiming to address the client's needs effectively. Ryan assured me that he would relay the message to Nick, and I look forward to finalizing the appointment soon.
Upon arrival, I conducted a thorough inspection of the heating system. I checked the thermostat settings, ensuring they were correctly configured. I examined the heating unit itself, looking for any signs of wear or malfunction. I also tested the airflow and listened for any unusual noises that might indicate a problem. After confirming that all components were functioning properly, I reassured Meagan that there were no issues with the heating system. I explained that perhaps a minor adjustment or a reset could resolve any perceived problems. Meagan appreciated the detailed assessment and felt reassured that the system was in good working order.
