Overall Experience
Quality
Price
Convenience
Very quick response. Service technician was friendly, thorough, and walked me thru the diagnostics & quickly identified problem. Showed me how to work it if problem persists until root cause is fixed.
Overall Experience
Quality
Price
Convenience
Jayden was nice, friendly knowledgeable, professional got the job done quick, in and out.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Preston was very nice, knowledgeable and concerned about the issues and noises the furnace was making.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
My garbage disposal was leaking. They gave me an estimate (flat rate) of $750. I got it done by another company for $250. Same disposal in both cases.
Overall Experience
Quality
Price
Convenience
They tried not to tell me that they changed the furnace I purchased with a smaller unit. I purchased a 80k btu furnace and they installed a 60k btu furnace without asking me. I overheard the conversation they were having with their boss and even he didnt tell me they were going to which the furnace. After that they wanted to charge me more for a 60k btu unit than they charged me for a 80k btu unit.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Polite and punctual. That is from the Ohio connection for sure.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Above and beyond. Preston came out this morning and diagnosed the came back later with the part. Fantastic job. Friendly and fast. Great attitude.
Overall Experience
Quality
Price
Convenience
Upon inspection, I found that the air vent had become completely frozen, obstructing airflow. To address this issue, I carefully defrosted the vent using a specialized tool. After ensuring the vent was fully operational, I recommended a comprehensive flush to remove any residual debris and a membership to a maintenance plan to prevent future freezing. This proactive approach will help maintain optimal performance and longevity of the system.
I completed the replacement of an outdated HVAC system with a modern, energy-efficient model. The process began with a thorough assessment of the existing system and ended with a comprehensive installation. I ensured all components were properly connected and tested for optimal performance. The new system includes advanced features such as smart thermostat integration and improved air filtration. Throughout the project, I maintained clear communication with the client, providing updates and addressing any concerns. The final inspection confirmed that the system operates efficiently and meets all safety standards.
Upon inspection, the furnace was found to be operational, but a dirty filter was affecting its efficiency. I began by replacing the dirty filter with a new one, which improved airflow and overall performance. Next, I cleaned the flame sensor to ensure it was free from soot and debris, which is crucial for proper ignition. Additionally, I cleared any blockages in the drains to prevent water buildup, which could lead to potential damage. These steps collectively enhanced the furnace's efficiency and reliability.
Upon arrival, we identified a frozen pipe issue affecting the entire trailer. The client reported adequate insulation beneath the structure. We conducted a thorough inspection to locate the frozen sections and assessed the extent of the damage. Using specialized tools, we safely thawed the pipes and ensured proper drainage to prevent future occurrences. We also provided recommendations for insulation improvements to enhance overall efficiency and comfort.
During the service, I inspected both HVAC systems. The upstairs system had a previously replaced blower motor, but it was low on 410a refrigerant. I added the appropriate amount to set the charge. The downstairs system was functioning correctly. The home's humidity level was 62%, which is slightly high. To address this, I recommend installing a dehumidifier on the downstairs system to help reduce the humidity. Please send a copy of the invoice to Bwilson0925@gmail.com.
Upon inspection, the heating unit was found to have a malfunctioning spark control board. After discussing the issue with the customer, they approved the replacement of the faulty component. I carefully removed the old spark control board and installed a new one, ensuring all connections were secure and properly configured. The unit was tested to confirm the new board was functioning correctly, restoring optimal performance. The job was completed efficiently, and the customer was satisfied with the results.
I scheduled the customer's yearly plumbing maintenance for their Newark, Ohio home.
We conducted a comprehensive backflow test to ensure the integrity of the plumbing system. This involved inspecting and testing the backflow prevention devices to confirm they were functioning correctly. We checked for any signs of contamination or malfunction in the system. All components were tested for proper operation, including the air gaps, check valves, and reduced pressure zone assemblies. The test results indicated that the system was in excellent condition, with no issues detected. This thorough examination ensures the safety and reliability of the water supply, preventing any potential backflow incidents.
I conducted a thorough inspection of the property to identify necessary repairs. This included examining the plumbing system, electrical outlets, and structural integrity of the walls and ceilings. I assessed the condition of the roof and gutters, ensuring they were in good working order. Additionally, I evaluated the HVAC system for efficiency and potential issues. After gathering all necessary information, I compiled a detailed estimate outlining the required repairs, materials needed, and labor costs. This estimate was then sent to the customer for their review and approval.
Upon arrival, I assessed the thermostat settings and found that they were set unusually low at 56 degrees. I adjusted the thermostat to a more appropriate temperature, which resolved the issue and allowed the system to function correctly. Additionally, I inspected the air filter and discovered it was in need of replacement. I replaced the old filter with a new one, ensuring optimal air quality and system efficiency. The customer was pleased with the improved performance and the enhanced air quality in the space.
