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Steve completed his work quickly, correctly and in an entirely professional manner. Steve was also very courteous and respectful and answered all of my questions.
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I have always had excellent service from Dor Mar and this time was no exception. My furnace went out in extremely cold weather and they were able to come within an hour after I called. Trevon was my service tech and he was able to find and fix the problem quickly. He was very courteous and explained the problem and how he fixed it. I highly recommend Trevon and Dor Mar.
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Seth was awesome! He was straightforward and explained everything clearly. A seamless and painless experience
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Great service with quick turnaround to get my furnace install scheduled for the next morning.
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Anthony is a really good man. He has a really pleasant way of delivering bad news. I really do appreciate his expertise.
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Upon inspection, the thermostat was found to be severely burnt, indicating a significant electrical issue. I promptly replaced the faulty thermostat with a new, high-quality unit. This involved carefully disconnecting the old thermostat from the wiring and mounting the new one securely. After ensuring all connections were properly made, I tested the system to confirm that the new thermostat was functioning correctly. The heating and cooling unit is now operational, providing reliable temperature control. This replacement has restored the system's efficiency and ensured the comfort of the occupants.
Upon inspection, the furnace was found to be operating efficiently. However, the flame sensor was significantly dirty, which could have led to performance issues. I meticulously cleaned the flame sensor, ensuring it was free of debris and functioning optimally. This maintenance step restored the furnace's efficiency and reliability, preventing potential future problems.
I replaced the thermostat at no cost to the customer, ensuring their comfort without any additional expense. The condensation pump was found to be non-functional, and the vinyl drain line was completely frozen due to exposure to outdoor temperatures. I installed a new pump and temporarily rerouted the drain line to the bathtub to restore functionality. This solution provided immediate relief and maintained system efficiency until a permanent fix can be implemented.
Service technician called out to maintenance gas furnace in Thornville OH
Upon arrival, I identified that the heating unit was not operational due to a tripped main limit fault. The filter was found to be excessively dirty, which I promptly replaced. After ensuring the system was functioning correctly, I observed that the unit successfully reached the desired temperature. During a thorough inspection, I discovered mold in the humidifier, which I informed the customer about. To ensure safety, I took a carbon monoxide reading of the system, confirming it was within safe levels. The unit is now fully operational and providing efficient heating.
I successfully completed comprehensive plumbing maintenance, addressing leaks, ensuring all pipes were free of blockages, and inspecting connections for any signs of wear. I also tested water pressure and flow, adjusted fixtures as needed, and provided recommendations for future maintenance. The work was completed efficiently, ensuring the plumbing system operates smoothly.
I contacted the customer to provide an update on their equipment, which is still expected to arrive in two to three weeks. I ensured they understood the timeline and reassured them that I would keep them informed of any changes. Additionally, I offered to assist with any preparations they might need to make upon the equipment's arrival, ensuring a smooth transition.
Service technician called out to maintenance gas furnace in Thornville OH
I assessed the client's HVAC system and identified the need for a control board replacement. After evaluating the current board's functionality, I provided a detailed estimate for the replacement. This included the cost of the new control board, labor for installation, and any necessary parts. I ensured the estimate was comprehensive, covering potential additional services that might be required. The client reviewed and approved the estimate, allowing us to proceed with the replacement to restore optimal system performance.
Upon receiving the service request, I inspected the furnace and identified that the gas valve needed replacement. I carefully removed the old gas valve, ensuring all connections were safely disconnected. After installing the new gas valve, I meticulously checked all connections for proper fit and security. I then tested the furnace to confirm that the new gas valve was functioning correctly and that the furnace was operating efficiently. Once the replacement was successfully completed, I collected the payment as per the client's instructions. The furnace is now in optimal working condition, ensuring reliable heating for the client.
We completed a comprehensive furnace maintenance service, ensuring optimal performance. We meticulously inspected and cleaned the flame sensor, removing carbon buildup to enhance efficiency. Our team assessed the amp draw of both the blower and inducer motor, confirming they operate within safe parameters. We verified that all system components function as intended, providing peace of mind. Our thorough approach guarantees your furnace will run smoothly and efficiently.
Upon inspection, the blower motor failed to operate following a heat call. I began by examining the control board, checking for any visible signs of damage or malfunction. After confirming the control board was not the issue, I moved on to the blower motor itself. Upon further testing, it was determined that the blower motor needed replacement. I promptly filled a parts request for a new control board and blower motor. Once the parts arrived, I efficiently installed them, ensuring all connections were secure and the system was functioning correctly. The system is now operating as intended.
Upon arrival, I inspected the air handler and confirmed that the heat strips needed replacement, which were under warranty. I contacted Johnstone to verify we had the correct heat strips for the application. Preston informed me that the air handler had been modified previously. I proceeded to replace the heat strips, ensuring the system was correctly configured to perform efficiently. After completing the replacement, I tested the system to confirm it was functioning properly. The customer is now up and running, and I collected payment upon completion.
Service technician called out to maintenance a gas hot water tank in Heath OH
