After bad experiences with other companies, this is refreshing.
James, James, Jaime arrived on a Saturday and professionally knocked out a big job. They did not shortcut and rush the work. Amazing teamwork and professionalism taking care of my family on the weekend. I highly recommend these gentlemen and the MES team!!!
I called for service,the dispatcher was very understanding and the technician was at my house and fixed my problem the same day.
Right from the start Jason listened to my all my concerns and was able to work me into the Saturday schedule. The technician, Chris, was right on time, patiently took note of all my concerns and made all necessary repairs.
Very professional and Daron was extremely polite.
I had the best customer service with James he explained everything from top to bottom in a way that was very easy to understand. The install team was very polite and cleaned up when they finished spotless . The installation went exactly as told,I would recommend Metro Express to anyone. When the job was finished James came back for a quality check to go over everything and set up the new thermostat and see if we had any questions
Duron Tucker was an honest, professional, extremely knowledgeable, very down to earth, friendly, genuine and sincere technician who explained in detail my options, and price choices that I felt I made an educated choice best for my needs. Duron made me feel valued and I would definitely do business with him again. I highly recommend M.E.S. 5 Stars!
Deron was excellent communicator experienced in his work and a gentleman.
My experience with M E S was top notch!! James is very knowledgeable & did an outstanding job! Great service James!
New install of trane heat pump equipment plus variable speed air handler and ductwork
Replaced board and moved thermostat
Heat maintenance contract clean and tune
Installed communicating zone control on TRANE modulating XV-18 Gas split system. Also put clear sky whole house air purification system.
Quality Check on new System installed
AC Service Call