Deron was very professional. He walked me through what he was doing and gave suggestions for maintenance. He did a great job.
Both technicians were very good. Service was completed on time and they cleaned up when they were finished.
Deron was great you guys got my part in n he was at my house soon as y’all got it n did not leave until he knew my ac unit worked!
excellent assesment of issue; quick, efficient, and professional response
The two gentlemen that came to our duplex located at 3431 Bristol RD. In Fort Worth ( 07-19-19) did an incredible job. They were very friendly, experienced and cleanly. I will definitely recommend them in the future.
Very knowledgeable rep fixed our problem very quickly. Great service, less than 24 hours from reporting our problem to MES.
Tech responded promptly, diagnosed and solved the issue in a cost effective manner! He is courteous, professional and a credit to Metro!
Deron was informative & proactive. He obviously is very knowledgable about products, & possesses outstanding customer service.
Hard to beat the installers attention to detail on my install. This my 2nd Trane, 1st one lasted 19 years. Like the slogan says "Its hard to stop a Trane" Metro Express Service came through were others couldn't.
Chris always does amazing work! I can count on him every time to fix any unit that’s not working!
New install of trane heat pump equipment plus variable speed air handler and ductwork
AC Service Call, Clogged Drain Line
AC Service Call, Clogged Condensate Drain line