I started with a broke AC on a Saterday over a month ago. No one could help me after 4 calls to other agencies untill Clifford called me. Two hours later he arrived and fixed in 30 mins. My unit was 20 plus years old so I asked Clifford how much. Clifford was great and he sold me. Theball started rolling and eveyone with the company was AWESOME.I know havethe best AC unit in town. Love it!