This is the first time to use TempaCure for our HVAC service and I only wish I had been using them all along. The very best thing I liked is that they still have Service Technicians as opposed to "SALES" Technicians that seem to have become more common at many hvac companies today. The TempaCure tech did his best to try to save our old unit, spending a lot of time that he didn't even charge us for as there wasn't any way to make it cool with what he had on his very well stocked service truck. During our last a/c service, the technician tried so hard to sell us a new unit primarily due to a higher seer rating and was so disappointed when we had him install a $100 part vs replacing a 14 year old unit with a multi-thousand $ new one, we'll always wonder if he intentionally left off a couple valve caps that would eventually cause a premature seal failure and without a secondary protection from the outside elements. Whether this was just a mistake that could have just happened, or intentional, we'll never know. However that well-advertised service-turned-SALES company isn't doing that to anyone else as they are now out of business after over 20 years.