I am a very happy annual customer with A-1 for 3 years. I always get good service, from respectful, knowledgeable Technicians. Today’s service was on another level. My Tech, Ed Myers, is superior at his job. He knows my unit inside & out. Ed is an outstanding educator also. He patiently made sure I understood what was causing my issue and how to fix it - and he instilled the confidence in me that it would be fixed! Bravo to A-1 for employing such a valuable Technician. Bravo to Ed Myers for having achieved superior technical and customer service skills in his fine career.
