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Mark Wallace was very nice and took no time at all to discover the problem. It was a great experience and recommend him highly as a service repair guy.
Response from A+ Heating & Cooling- Electrical:
Thank you, Mark, we appreciate your recommendations
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Mark took extra care to not do the service on the day appointed because of unusually cold weather. He returned the next day to complete the service call.
Response from A+ Heating & Cooling- Electrical:
Hi John, thank you for sharing your recent HVAC service with us, we are glad to hear you received Excellent service.
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John and Nate did an excellent job with great attention to detail. Thanks, Norm
Response from A+ Heating & Cooling- Electrical:
Hi Roy, thank you for sharing your recent HVAC service with us, we are glad to hear you received Excellent service.
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Response from A+ Heating & Cooling- Electrical:
Thank You, please refer us to your Neighbors, friends, and family
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Response from A+ Heating & Cooling- Electrical:
Thank You, please refer us to your Neighbors, friends, and family
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Johnathan is an excellent tech. He again spent a good of time trouble shooting the issue, but still could not pinpoint the problem. We also had A-Plus clean all the vents in the house. Now the noise is much less frequent and lasts a much shorter time. We will continue to monitor. Thanks, Norm Roy
Response from A+ Heating & Cooling- Electrical:
Hi Norman thank you for sharing your recent HVAC service with us, we are glad to hear you received Excellent service
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Johnathan seems to be an excellent tech. While he made some adjustments to the system, he was not able to reproduce the problem. For several days we have been getting a loud mechanical noise from the attic. This happens sporadically and can last from 15 to 45 minutes at a time. I played a recording of the very loud noise for Johnathan. Let’s hope it does not return.
Response from A+ Heating & Cooling- Electrical:
Hi Roy, thank you for sharing your recent HVAC service with us, we are glad to hear you received Excellent service
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after two other attempt I am willing to wait and see if this last attempt works
Response from A+ Heating & Cooling- Electrical:
Hi Graham I am sorry to hear you did not receive the 5-star experience our customers have come accustomed to. I have asked the general manager to discuss the situation with you and see how we can make your experience better.
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Warranty call on a ruud heat pump split system it’s about right at a year old. Found the system a block of ice ,deice the system all I could. Checked the dampers to make sure they were opening and closing ,also check the refrigerant pressures. At this time I cannot find a failure ,I have instructed customer to keep an eye on the upstairs damper as it may have got stuck closed . Both dampers are operating normally. Customer is going to let the system run and fan only for several hours to finish deicing.
Diagnosed and replaced failed blower motor.
This should be considered a callback since I was here one week over a month ago. The leak that I had fixed is fine took the door off of the air handler upstairs heard the coil hissing took a video of one of the loops leaking. New coil needs to be ordered . Did research on the warranty the product was never registered all I could find was that train gives a default five year parts warranty which this falls under.
Add two attic lights and switch existing lights over to three-way switches
2017 system was found to be condensating from the bottom of the air handler due to a partially restricted drain line. The drain line was cut and cleared. No condensation was noted at the metal trunk line. This trunk line is a custom-made preinsulated metal box, which is insulated within, and requires no insulation without. All flex connections were noted to be secure and well insulated. A small 2 inch portion of the copper vapor line was indeed discovered to be uninsulated. A taped seam had pulled away due to heat shrinkage of the insultube. This seam was resecured with black tape. A few droplets of condensation were recently noted on one of the upstairs registers. This register is located adjacent to the attic access door, and very well may have began to sweat after opening the attic. The boot is properly insulated. Problematic sweating registers may be replaced with a plastic model if an issue persists without cause. No further issues were presently detected with the HVAC equipm
Prepaid maintenance on a 2010 train heat pump split system. During inspection found the evaporator coil in really bad shape due to heavy corrosion. This coil is at Fairpoint and needs to be replaced. The outdoor unit has a corroded filter drier . No leaks are present at this time though the system is not operating as efficiently as it could . Ultimately recommending replacement of system due to heavy corrosion ,future repairs ,age ,and efficiency. System has a variable speed air handler on a 13 seer condenser ,customer might want to consider going up in seer rating . Homeowner is going to do his research and let us know when you would like to speak to a comfort adviser about replacement. Unit that is here can fail at any time.
Armstrong air heat pump system. Checked voltage, amp draw, connections, pressures, capacitors, contactor, installed safety switches on unit, tested both for proper working order, tested both zones for proper working order, and cleared drain lines, also cleaned coils and ensured all connections throughout were proper. This system is working properly at this time.
2008 Goodman heat pump system. Checked voltage, amp draw, connections, pressures, capacitors, contactor, cleaned coils, drain lines, installed 2 new safety switches, uv kit, and pan strip, tested new float switches, ensured all connections throughout were properly tightened down and in proper place. Also Reworked pvc piping for drain line. This system is working properly at this time.
Checked over system with Robert. The master bedroom needs to have one supply added and the return choked down to 8 inches. Ther is also no insulation over master area. Drain line needs to be insulated.
2019 Lennox heat pump system. Checked voltage, amp draw, connections, pressures, capacitors, contactor, cleaned out drain lines, cleaned out microbial growth within unit, put a new clean out trap on drainage line, reworked safety switches from parallel to series also tested to ensure they were working properly, installed pan strip, and uv kit, and ensured all connections throughout were proper. This system is working properly at this time.
2019 amana heat pump system. Checked voltage, amp draw, connections, pressures, capacitors, contactor, ensured all zones we’re working properly, ensured all connections throughout systems were properly tightened down and in proper place, checked media filter, tested float switches, cleaned coils, and drain lines. This systems is working properly at this time.
Changed two breakers Replaced wire on indoor unit
Checked install. Told installers to insulate primary drain and support plenum box on air handler