Mark was very polite,and professional. He diagnosed problem and quickly repaired fault.
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Response from A+ Heating & Cooling- Electrical:
Thank you, Ronald, for sharing your recent 5-star HVAC experience with us!
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I am not really convinced as of yet that my problem is truly solved and will not know that until my next Electrical Bill come in in January. The issue is if I did not create this problem with a new system. Who is responsible for the increase in cost when the issue seems to have been caused by the installers.
Response from A+ Heating & Cooling- Electrical:
Hi Graham, we would love an opportunity to discuss your recent experience and find out what we could do in the future to make your next visit a 5-star one!
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Response from A+ Heating & Cooling- Electrical:
Thank you, Matt, for your 5-star rating.
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I have found A+ Heating, Cooling and Electrical to be an outstanding company to deal with. They have a service tech, Mark Wallace who is exceptional. Anyone needs this kind of service, you can’t go wrong with this company.
Response from A+ Heating & Cooling- Electrical:
HI Charles, thank you for sharing your kind words. We will be sure to share them with Mark as well!
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Excellent
Response from A+ Heating & Cooling- Electrical:
Thank you, Patricia, for sharing your recent 5-star HVAC experience with us!
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Response from A+ Heating & Cooling- Electrical:
Thank you, Frank, for sharing your recent 5-star HVAC experience with us!
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Mark was on time and was a very friendly, courteous technician. He offered me advise on something I could do to better protect my unit.
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Technician Cris Hodges arrived well on time, determined tasks to be done, went immediately to work, accomplished survey of equipment and recommended replacements where apparently needed. Changed air filter and removed waste. Work appears to be a complete inspection and tune up of my HVAC equipment. Well done!!!
Response from A+ Heating & Cooling- Electrical:
Thank You, please refer us to your Neighbors, friends, and family
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Tim Nixon is a great guy to work with. No pressure, laid back thorough explanation of all aspects of the unit and what I was getting with the unit. Will definitely work with him again should the need arise.
Response from A+ Heating & Cooling- Electrical:
Thank You, please refer us to your Neighbors, friends, and family
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Checked system wiring and determined thermostat to be having trouble, no call for Y. After resetting thermostat and checking programming, no further issues were presently detected at this time.
2019 Lenox 1 system Checked pressures. Checked voltage and connections throughout . Checked capacitor. Checked amp draw on compressor and fan motors. Cleaned coils. Checked filters. Cleared drain line. Checked safety switches. Unit is working properly st this time.
Dropped off PureAir Maintenance Kit, customer is not yet ready for dryer vent cleaning, still waiting on cap.
2017 Ruud 2 systems Checked pressures. Checked voltage and connections throughout units. Checked capacitors. Checked amp draw on compressors and fan motors. Cleaned coils. Cleared drain lines. Checked filters. Units are working properly at this time.
2016 system was found to have a small refrigerant leak in the service access valve. No further issues were presently detected.
Performed routine maintenance on a new ruud unit
Systems Allergen Defender function is intended to be used with a PureAire media system, or comparable model. This function was turned off in the S 30 control. Balanced airflow for zone control. The master bedroom was determined to be lacking CFM and in need of another 6 inch supply. No further issues were presently detected.
Add wire for light, install box an light, fish wire under tub an into the wall for added receptacle in bathroom
2020 system was determined to be in need of a jumper wire between W1 and W2 at the zone board. No further issues are presently detected.
2020 system was determined to have a leak near the evaporator coil connections. After repairing refrigerant leak no further issues were detected with the equipment at this time. Compressor RLA: 21.2 Starting Amps: 3.8 (Variable Speed)
2020 system is determined to have a defective breaker in the main panel. 45 amp Cutler Hammer BR for the air handler.
System displaying communication error codes for both the indoor and outdoor unit A005 and A006. This error was eventually determined to have been caused by a defective communication wire, which was substituted for an alternate wire. No further issues were presently detected.
No problems were detected with the equipment at this time. Customer stated noise occurs at start up in cold temperatures. Installed a start capacitor and relay in order to assist with coldstart, and maintain overall compressor health.
Looked at electrical and mechanical. Will be ready for inspection.