Chris from A+ was exceptional. He serviced both our systems , explaining what he found and how we can watch our system's performance in the future. He answered all my questions and provided me with an estimate for the intelligent thermostats.
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Have a design flaw in original ductwork making it difficult to regulate a two-zone system. Christopher Thompson is very knowledgeable and helpful in recommending a solution, which we are probably going to install in the spring.
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Joe Walters diligently serviced my HVAC under my contract and provided me with helpful advice pertaining to the condition of my old unit with future options for repairing or replacing in the future when needed. The most comprehensive visit I have experienced. Thank you.
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Has a 10/10/10 Found blower motor bad replace blower motor with half horsepower 1.4 A evergreen All systems are working properly at this time
Warranty call on a system install just a couple of months ago. Found system low on gas. Trace leak back to the outdoor filter dryer which is external from the condenser. Repaired leak on filter dryer charged up with factory 410 a refrigerant system is operating normally at this time.See notes
Demand call on a two year old Lennox heat pump split system. Air handler had a blown fuse trace the short back to the out door unit. Resecured a few wires that look like they were rubbing pipes. Replaced fuse system is operating normally at this time.
2016 Ruud system downstairs unit is not cooling due to evaporator coil frozen solid system will have to remain off for at least 4 hours to allow to thaw out. turned system off put fan in on position removed restricted air filter to help thaw faster, both drain lines are clear
Change out compressor. Pressurize and leak test system. Pulled vacuum. Weighed in factory charge.
Demand call on a 16 year old train heat pump split system. Found an open leak in the outdoor unit basically the factory copper is all going bad. Got up in the attic checked evaporator coil it’s in really bad shape as well not to mention there’s a bunch of growth in the air handler. There is water damage in the air handler due to a possible leak in the interior pan. I have shut power off to the outdoor unit the system is running in fan only .
Reset system and system came back on and ran fine the 14 inch flex has a hole in it and needs to be replaced on the return side
Performed prepaid maintenance on two 2014 Rudd heat pump split systems. During inspection checked drains checked the amp draw’s checked capacitors checked refrigerant pressures clean the coils ultimately system is running fine at this time no further action is needed there is some corrosion starting to develop on the outdoor units
Replace condensation pump Customer wrote me a check for 156.12 cause he said we should pay for the electrician I had to come find me GF I receptacle behind the cover plate was tripped causing the unit to not run He refused to pay me more
Thermostat was set on a schedule so I explained the thermostats to him his wife and his daughter. If he wants it cooler in the house it needs to be set to cooling and if he wants it warmer in the house and needs to be set in heat and after he adjusts the desired temperature he needs to click the hold button to avoid the schedule. Also explained that the upstairs thermostat should be set accordingly to weather he wants it warmer or colder in the house because the system will only do one at a time
Warranty call on a 2014 Goodman heat pump split system. Customer has 10 year parts 10 year labor 10 year compressor. Found the head unit on the Honeywell 5000 faulty went ahead and just popped a new one on . system is operating normally at this time
Performed routine maintenance on Lennox system. Checked filter, checked thermostat, checked elements and blower amps, checked the evaporator coil, checked drain pan and blew out the drain line, checked/tightened electrical connections, checked capacitor, checked fan and compressor amps, checked pressures and reversing valve, cleaned condenser coil.
Maintenance on a 2008 train gas pack. Found the inducer draft motor bad needs to be replaced. During basic inspection it looks like the heat exchangers in pretty bad shape. Overall recommending replacement of system due to repairs needed as well as repairs that will be down the road. The ductwork underneath the house is original and should be replaced boots and all . Customer is asked to speak to a comfort adviser about possible replacement appointment is set for 12:45 today