Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
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Price
Convenience
Overall Experience
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Convenience
Again, Robert did a thorough job of checking on our unit.
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I called yesterday after having a gas leak. I was told a service technician would come between 9-12, with a call or text to let me know he was on the way. At 12:15 I called to make sure I wasn’t forgotten. At that time I was told he would be there between 1-5. I explained I had a 4:00 appointment. Was told he would be there in plenty of time. Around 1:15 I got a phone call from the office, saying Jonathan was at my house. No heads up call or text. I only work 2 miles from the house, so I got there within 5 minutes. Jonathan did a great job, ordered what was needed and will be back to install. Kind of a major communication issue between the office and the customer.
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Chris was pleasant and knew what he was doing. He explained our options and gif our system back up and running in no time
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On time and worked quickly
Response from A+ Heating & Cooling- Electrical:
Hi Charles, we know how stressful it can be to not have AC when it starts to get hot, which is why we do our best to diagnose the problem as swiftly as possible so we can make your home comfortable again!
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Response from A+ Heating & Cooling- Electrical:
Hi James, we are glad to hear your recent HVAC service was great.
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2014 Goodman heat pump Found low voltage fuse pop and defrost board shorted on outdoor unit bypass defrost board to get her running for now
2014 system was found to have multiple issues. The system is currently low of R410a refrigerant due to leaks discovered in both the accumulator and evaporator coil. Additionally the system is mismatched and in capable of operation as designed; The upstairs air handler is a York with a standard tube and fin evaporator coil, while the outdoor unit is a Nordyne microchannel condenser coil. Repair of the current equipment is ill advised, the system is in need of a proper replacement.
Took pics of numbers off unit and coil
Will have to come back with helper to put wire in the wall
Disregard first photo. 2020 Lennox heat pump system. Checked voltage, amp draw, contactor, pressures, uv light, and insured all connections were proper and tightened down any loose connections throughout system. Cleared drain lines and cleaned coils. This unit is working properly at this time no issues were found.
Helped mark with 2 secondary pans.
Performed routine maintenance on a Goodman package unit 2014
Preformed maintenance on units checked all electrical numbers and Freon pressures cleared drain line replaced uv light bulb and pan strip Unit is operating properly at this time
No one home tried calling Nolan the maintenance man no answer no voicemail set up. left door hanger
2012 Goodman system maintenance
Drain pan was wrong size. This is a 72x21 drain pan and we had a 30x60. Will get correct pan and return
Performed routine maintenance on a carrier system Took pics of model and serial number
