7077 Beach Dr SW
Ocean Isle Beach, NC 28469
9107542200

Local Reviews
for ocean isle beach, nc

Rated 4.9 out of 5 stars based on 352 customer reviews

Great job


Response from A+ Heating & Cooling- Electrical:

Thank You, please refer us to your Neighbors, friends, and family

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When things go wrong

We have A+ service our heating/cooling system annually. When Scott came out do the review on our system, he suggested we replace a part in the heat pump that prevents the unit from icing up. (which we did). Two days later our heat pump was a block of ice! I called on a Saturday evening and the offer was made to have a technician come out that evening. Deciding it made more sense to come out during the day, Robert was at our home on Sunday morning and informed us that the part was defective and had to be reordered. The following Thursday we received a call that the part was in and Joe would be out to install the new part. He arrived on time and had the unit operating shortly afterwards. While I wasn't thrilled that the newly installed part shot craps two days after installation, that's not the point of my review. My review centers on A+ response after the problem arose, which I found impressive. They did everything in their power to mitigate our problem and never tried to bill us for the additional service calls. All Suppliers are great to deal with when there are no problems; how they respond when problems arise is what separates them. Well done guys!


Response from A+ Heating & Cooling- Electrical:

At A+, we know the weather doesn't take a break, which is why we don't either. We offer 24/7 emergency service to our customers at no extra charge. Our HVAC systems are one of the most complex machines in our homes, which sadly means sometimes it's not a simple fix. But our technicians and staff genuinely care about our customers, which is why we are dedicated to finding and fixing the problem as quickly and reliably as possible. I am glad to hear, Mike, that you witnessed this commitment to customer service first hand and that our team was able to take such excellent care of you, and that your heat is back up and running. It looks like you may need it for the upcoming week! take care, and we will see you in the spring for your Spring tune-up.

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Great service, pleasant technician


Response from A+ Heating & Cooling- Electrical:

Hi Joann, thank you for your kind words! At Swift, we truly care about all of our customers and want to provide them with the best customer experience possible. We know the AC going out in these temperatures is stressful enough, which is why we do our best to make the repair process as stress-free as possible!

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Great timely service.


Response from A+ Heating & Cooling- Electrical:

Thank you, William, for sharing your recent 5-star HVAC experience with us!

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Great value

Lionel the serviceman was very proficient, friendly and answered all my questions.


Response from A+ Heating & Cooling- Electrical:

Thank You, please refer us to your Neighbors, friends, and family

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aplus


Response from A+ Heating & Cooling- Electrical:

Hi Randy, we know how stressful, and miserable, it can be without AC in the summer heat which is why we do our best to get to our customers as quickly as possible, so we can make your home comfortable again!

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Awesome


Response from A+ Heating & Cooling- Electrical:

Hi Charly, thank you for sharing your recent HVAC service with us, we are glad to hear you received Excellent service.

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Maintenance


Response from A+ Heating & Cooling- Electrical:

Maintenances are an essential part of keeping your units healthy and working efficiently. Especially living so close to the beach, it is essential to get them cleaned and checked regularly to make sure they perform to their full potential, and your home can remain comfortable year-round.

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Harold

Was very satisfied with all the techs that were here plus sales and supervisors. I feel that everything was professional done and we have a quality system installed properly. Everyone was respectful and informative. Would recommend to anyone your services.


Response from A+ Heating & Cooling- Electrical:

Thank you, Harold, we appreciate your recommendations.

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EXCELLENT service from Joe Walters.


Response from A+ Heating & Cooling- Electrical:

Hi, Alex thank you for sharing your recent HVAC service with us, we are glad to hear you received Excellent service.

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Job Locations
for ocean isle beach, nc

Johnathon G.

Johnathon G. Job Checkin

This needs to go to mark. There is 2 supply runs and a return in the room above the garage and there isn’t any air flow and no way to access the duct work. Cancel the service call.


Joe W.

Joe W. Job Checkin

Performed routine maintenance on a 2010 Goodman heat pump split system. Found on the indoor unit heavy corrosion inside of the cabinet. The capacitor for the blower motor needs to be replaced it’s running week and making the blower motor over amp. On the outdoor unit the filter dryer is rotted out and has a slight leak. The capacitor for the compressor and condenser motor is running week and needs to be replaced. Estimate is enclosed for these repairs . Customer has asked to speak to a comfort adviser about possible replacement of the system due to repair cost


Lionel L.

Lionel L. Job Checkin

Airease package unit reset system it was locked out due to empty tank unit is working and heating properly


Lionel L.

Lionel L. Job Checkin

2012 & 2014 ruud system maintenance install UVC kit upstairs unit


Joe W.

Joe W. Job Checkin

Performed prepaid maintenance on a 2014 carrier heat pump split system on two zones. Replaced customers stay clean pan strip the media filter is due to be changed as well this is a 20 x 20 x 5. Customer is going to order a box online. System is working well at this time . Customer is renewing his cool club membership.


Johnathon G.

Johnathon G. Job Checkin

Warranty defrost board. Complete. Prepaid


Chris H.

Chris H. Job Checkin

2015 Carrier Checked pressures. Checked voltage and connections throughout. Checked capacitor. Checked amp draw on compressor and fan motors. Cleaned coils. Cleared drain line. Unit is working properly at this time.


Kevin M.

Kevin M. Job Checkin

Performed routine maintenance on a 2019 ruud


Joe W.

Joe W. Job Checkin

Replaced warranty defrost control board and defrost sensor. System is running OK at this time. No charge since this was a brand new board


Joe W.

Joe W. Job Checkin

Prepaid maintenance on a 2013 train heat pump split system. Overall system is running OK I did find a weak capacitor on the outdoor unit. Replaced this capacitor it was a 40/5 µF. On the indoor unit the evaporator coil is starting to corrode a little bit. The filter dryer on the outdoor unit is corroding a little as well . Hard start system working normally the ultraviolet system is working normally the pan strip is not due to be changed. Educated homeowner on the few issues that I did find no action is needed at this time.


Chris H.

Chris H. Job Checkin

2014 Lenox 2015 Goodman Checked pressures. Checked voltage and connections throughout units. Checked amp draw on compressors and fan motors. Lenox compressor, 4.65. Goodman compressor, 4.23. Cleaned coils. Checked condensate pump on downstairs system. Cleared drain lines. Primary pan on Goodman system is rusted out, *see pictures/notes


Scott S.

Scott S. Job Checkin

Performed maintenance on gas furnace Need to call them with prices for dryer vents And dehumidifier for under the house


Joe W.

Joe W. Job Checkin

Demand call on a 2018 Rudd heat pump split system. Tested both regular heat mode and auxiliary ,both are responding well. Checked refrigerant pressures, checked amp draw’s ,system is working OK at this time .system is starting to corrode on the outdoor unit ,house is waterfront ,this is to be expected. Do not see anything leaking or any issues that would make the system not run correctly. Left message for Mr. Robin.


Kevin M.

Kevin M. Job Checkin

Performed routine maintenance on a 2014 carrier unit


Tim N.

Tim N. Job Checkin

She’s going to call us back