577 Sterling Drive
Richardson, TX 75081
972-591-0199

Local Reviews
for carrollton, tx

Rated 4.9 out of 5 stars based on 91 customer reviews

Great tech, great service!

I reached out to Ac Pros early Saturday morning. The tech, Craig Morton, called and was at my home a few hours later. He was incredibly friendly and fixed the issue right away. Great customer service!

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Great service

Craig was knowledgeable and very helpful. He was kind, professional. He did not try to upsell us a bunch of stuff we don’t need, but he did tell us some things that needed to be done and some other things we could do if desired.

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Outstanding

Having joel stop by .. to service my HVAC.. system.. is like having a friend in the house.. I always ask for Joel.. he is the best at servicing my equipment.. thank you

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Excellent service and very friendly

This guy is the best HVAC guy I’ve ever dealt with very nice very knowledgeable. I would absolutely call him back and recommend him.

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Excellent Service

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Excellent Service By A Knowledgeable Teammate

Craig arrived and started his process of eliminating why the compressor was not turning on. In about an hour, the problem was solved and repaired. The unit started up and cooled the house rapidly. I spoke with Craig throughout the process and he explained the steps to identify and repair the non-functioning unit. He was very thorough and methodical in finding the problem and doing the repair. Please send him to our house any time.

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Excellent service

My service tech was great. Friendly , clean, answered all of my questions and finished in timely manner.

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AC review

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Excellent

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I have AC!!

Casey did a great job fixing my Air Conditioner and it’s super cold. It shouldn’t be a problem this summer with the new evaporation coil, to get us through the Texas heat.

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Excellent Service!

Emmanuel Luna from AC Pros did a thorough job inspecting both of my furnaces and let me know what I will need for my AC downstairs.

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Great professional

Jay Jones is very professional & polite. He was prompt and answered all my questions.

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Excellent Service

Jay was awesome! Love the company and appreciate picture and names of people coming to my house before they get there. Excellent company, loyal customer for 20 years.

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Superb job done!

Emmanuel did an excellent job of maintaining and adjusting our new furnace. He took the time to explain to us how the furnace works and how to keep the furnace operating efficiently. Emmanuel was a great help.

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Good service

Nice to see the same person from last year

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Job Locations
for carrollton, tx

Joel S.

Joel S. Job Checkin

Labor Charge to change out warranty thermostat.


Joel S.

Joel S. Job Checkin

Dispatched to investigate why the attic is getting so hot. The way the home is designed it is not allowing proper ventilation for the attic to stay cool enough to keep the hot water heater lit. I am recommending soffit vents and whirlybirds. Client has decided to only do the whirlybirds this year. If it does not work, she will try the soffits next year.


Emmanuel  L.

Emmanuel L. Job Checkin

Checked upstairs system came across a shorted contactor at the condenser that was causing system not to cool and thermostat to go intermittently blank. Homeowner had a JB and associates part and labor warranty. Posted the picture to service titan.


joshua k.

joshua k. Job Checkin

Completed maintenance, blower amps are good, drain pan is dry and line is clear, coil is clean, pressures are good, good SC and SH, temp split in house is around 18. Amps on compressor and fan are good at this time, unit is cool good.


joshua k.

joshua k. Job Checkin

Performed maintenance, drain pan os dry, clear drain line. Blower motor amps are good at this time, would recommend changing filter.19 degree temp split, outdoor coil is clean, pressures are good at this time, amps on fan and compressor are withing range, cap is starting to get a little low, recommend changing


Craig M.

Craig M. Job Checkin

Came out for no cool and noise concern. Found condenser coil restricted with dirt and debris. Washed the system down thoroughly. Started system and it's cooling but not efficiently. Recommended return visit for service


Craig M.

Craig M. Job Checkin

Came out for concern about evap coil. Coil is dirty


Seunggu C.

Seunggu C. Job Checkin

Unit looks good. Compressor Compacitor were out of factory recommendation. I let customer know


Ray L.

Ray L. Job Checkin

Trane


Joel S.

Joel S. Job Checkin

Dispatched for a call back on a recent service call. Upon arrival, compressor was off on thermal overload. Cool down compressor and out and found that the windings are no good. Leaving an estimate for complete 4 ton heat pump and a 4 ton condenser.


Seunggu C.

Seunggu C. Job Checkin


Joel S.

Joel S. Job Checkin

AC performance tuneup times one system. Ken changes his own filter. Inspect blower, evaporator and thermostat. Checked outdoor unit. Refrigerant level good at this time. Wash condenser coil. System operating at manufacturer specs at this time. 1 system


Emmanuel  L.

Emmanuel L. Job Checkin

Performed maintenance, left notes for homeowner to consider. Master bedroom has great potential to fail this summer. Wants to leave as is for today


Joel S.

Joel S. Job Checkin

Dispatched for a no-cool single system home heat pump. Arrived to find breakers off. I turn breakers back on and found out that I brought the wrong section of defrost board for this unit. I disabled the heat pump side of the condenser since it is almost 20 years old. Mike agrees that AC is the most important since they have emergency heat on the inside.


Craig M.

Craig M. Job Checkin

Came out for cooling maintenance. Found system was overcharged slightly. Recovered charge to 10 degree subcool. System is cooling efficiently with no issues