Joel is very professional, friendly and courteous.
Jeff provided excellent service and kept me informed.
Jason was able to explain the issue very well and quickly resolved the issue.
Cole came to our house to see about even heating in the rooms after the new AC/Heat install. He is so detailed with his work. He found the reason & explained it all to us. He checked all of our ceiling grills to make sure all was ok. He explains all so well & answers our questions. He is a wealth of information & explains so that we understand. Thank you Cole!!! I can’t change the ratings below but they are all Excellent!!!
Joel Sisk is very professional, friendly & knowledgeable.
Cole is outstanding. He kept me informed about his progress with each heating unit. He also offered suggestions as to proper air flow filters. In addition, we took approximately 10 minutes to test the the fire and carbon monoxide filters.
Arrived to float switch had turn off unit blew primary drain with nitrogen quickblast had already been installed noticed p trap on restroom looks like may need to be cleaned out water rise in the sink is pretty high to prevent it from backing drains up again customer should have plumber revised system cooling at this moment Misty will bill customer
Reschedule this service call, can't access the conference room.
Perform 2 systme maintenance checked pressures split tested capacitors replaced filter on living room washed both condenser coils they were really dirty system cooling properly at this moment
No cool single system heat pump. When I arrived Mrs. Kirby explained that the air coming out of the vents was hotter than outside. Went to outdoor unit and checked run capacitor, contactor everything seem to be in order. Turned on thermostat to cool and system was actually in the heating mode. Iâ€™m sure why but I reprogram to a heat pump. System came on and operating properly at this time. Tstat is probably going bad. Need to order new 624 and call to schedule date to return
Arrived to find condenser not running. Check the contactor and capacitor. Neither one of those was the culprit. Went inside and found primary drain clogged up. Installed quick blast isolator and cleared with nitrogen. System flowing properly at this time.
Compressor/fan motor was not working, replaced 45/7.5 capacitor at condenser.
Perform 3 system maintenance changes all filters for all 3 systems, tested thermostat operations checked amp draws and refrigerant levels and washed condenser coils all 3 rooftop units are performing at manufactures specs at this moment
No cool East side of building. Only system that is a heat pump. Found 70 ÂµF run capacitor swollen. Removed and replace with new. System cooling properly at this time. Checked filter and I had to remove it because it was so clogged up. Size is 20Ã—20x4
A/C Maintenance check up is done, recommended adding starter kit to East system, declined repairs at this time. Replaced filters, compressors and fan motor are functioning properly. Price on start kit $296.65.
Ac checkup on unit. Inside unit checked along with blower and coil. Condenser checked, air speed checked, fllter checked. Condenser was rinsed and freon was balanced. Compressor Amps, contactor and capacitor all.with range at this time. Suggestions are to fix the drain lines which I'll an estimate for in the invoice.
Added sensors and changed out registers throughout the house. Soent time walking thru the house looking in all the rooms and the units on the roof getting an idea of how best to even out the airflow. Sensirs were added to the rooms with lowest airflow and a game plan was discussed with the owners. Due to the amount of rooms and given it will have different people staying finding a certain temperature is unlikely but we may have a chance of getting a range of temperatures which will help with the start n stop of the unit. All 3 thermostats were acting as one and none of them are in ideal spots to judge Temps. Feedback on changes is required to help find us determine how to set airflow and more sensors will be needed to better get an overall average temperature to go off of. Without access to the ductwork and given they have no dampers in the rooms the current setup as it stands is just a start and by no means solved the issue. I've told the customer to remain in contact with me and I'll
Arrived to find the sysyen working but airflow to be the issue. The owner ney me at the house and I explained the reasons why he was having issues. Since we've been doing the maintenance for years without successfully fixing this issue the diagnostic charge was waived. The customer would like me out to his house and I told him to call the office.
Airflow issues are due to dampers in the metal ductwork. While finding the airflow issue I also discovered that the ductwork and boots have bacteria growth. I would recommend replacing the ductwork and grilles. I would also recommend sealing the boots and trying to clean the bacteria on the inside. If the bacteria is not able to be cleaned then we will replace the boot.
Heating performance tune up times six systems. Inspect blowers, if I paraders and ductwork. Five of the six filters were new. Supplied and changed out 120 x 20 x 4 filter. That filter was for the heat pump system. Check all Aunt drawers on heat strips. Five of the six systems are straight heat no heat pumps. All out drawers were within specifications. Check charge on heat pump. At a 2 lb of r410a to system. Could not visually see a leak on the evaporator coil or condenser coil. Systems are operating at manufacturer specs at this time.
Rerouted seal tight to not rub against metal edge of condenser and also helped teach the functions of new thermostat